Reviews for Pollo Tropical in Miami, FL
Soo good I forgot a pic! I'll update later! Man the Cuban sandwich is BOMB and the Chiccharon (Fried Chicken Cuban Style) This... is my new fav fast food Cuban restaurant! The line may get long at times but it's worth the wait! Read more
9:22pm When customers approached to order at the counter, one of the 4 visible workers said ?We are not taking orders, our... cashier had a emergency? anybody can have an emergency but this is a business, somebody needs to take care of the cashier?splace. Not a good management. Read more
I come here just because it?s close to my house. They routinely mess up my orders, regularly are out of sauce, and instead of... tell you they are out of something they will give you your food and hope you leave before noticing. Terrible service and everytime I go it take a ridiculous amount of time to order and receive food. They need management that will hold a high standard inthis restaurant. Read more
Terrible place Had to wait 30 mins for my order When I received it was not what I ordered in first place They have people but... are not capable of servicing customers inside They prioritize more the driverhru which also takes a lot of time Manager has noidea what he is doing Avocado slices promoted are total fraud Read more
The food here is delicious, and the service is good, but the drive thrugh line takes FOREVER! Out of all fast food restaurants,... this is definitely the SLOWEST. If they would figure out how to speed it up, we would eat from here all the time. I hatewaiting 20+ minutes in a drive thrugh. Read more
Actually 3.5 stars. Food was tasty but if you go in to dine request that they turn the fan in your area on low. Because your... food will definitely get cold. FAST! the salsas and everything was stocked and fresh. Employees were just there, not happy justthere. Read more
One of the best Pollo Tropical I?ve ever visited. Neat and clean. The was food fresh and tasty as always. My favorite product... of Pollo Tropical is the curry mustard dressing lol Read more
Disgusting food, people who work there prepare like a war camp.I found human hair mixed with beans and the chicken cold and... almost alive. Worst restaurant in the area, please if you don?t want stomach problem don?t go there. Read more