Menu for Pollo Tropical - Miami, FL | Sirved
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Open:10:30 AM - 11:00 PM
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Cuisines:
Caribbean Latin American
Caribbean Latin American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Good for kids, Kids menu, Wi-Fi, Drive-through, Quick bite, Comfort food, Healthy options, Late-night food, Small plates, Vegetarian options, Casual, Catering, Family-friendly, Curbside pickup, Fast service, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Dessert, Dine-in, Dinner, Popular Dinner, Lunch, Popular Lunch, Staff required to disinfect surfaces between visits, Mask required, Staff wear masks, Good for groups, Solo dining,Read more
Pollo Tropical in Miami, FL, is a popular Caribbean restaurant that has earned an average rating of 3.5 stars. Learn more by reading what others have to say about Pollo Tropical. Today, Pollo Tropical opens its doors from 10:30 AM to 11:00 PM. Don’t risk not having a table. Call ahead and reserve your table by calling (305) 596-4775.
Stay home and order out from Pollo Tropical through Uber Eats or DoorDash.
From a variety of diet conscious menu items, Pollo Tropical includes vegetarian dietary options.
For a similar meal experience, check out Yumwich and Sushi Maki - Kendall as an alternative.
Have you dined here before? Leave a review!
Additional Information
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Payment Options
Credit, Debit, Apple Pay, Google Pay
That worse place I ever been, staff is rude, no work ethic, place is dirty and disgusting. . dishes are nothing to what they... advertise, Worse place for eating. We ask for 1/2 chicken, if I want a pieces of bread they ask for 0.99 cent for small dinnerroll, then we asked for a avocado salad that supposed to come with cilantro sauce, well, no sauce then went we ask for it theattendant thought a few small disgusting sauce (not cilantro sauce) , that was all open and make it mess inside the bags. Worseplace never again We not recommend anyone to visit that place. Ever, ever again, Horrible place Read more
I buy a family pack and give me least the 1/4 the pollo and the association very rude put the food ???? like what ever need the... manager team take care I pay for full chicken no 1/4 Read more
The person that took my order did not listen, and then fought me and denied that I said regular chicken instead of vegan... chicken. I also asked for a large tropi chop and they gave me a small one. Lastly, I asked for all of the vegetables and theydidn't give me any vegetables on it. The only thing she got right was the yellow rice. Horrible customer service. She said sheasked me twice, and I honestly don't remember that. Good thing I am a top reviewer with Google so thousandths of people can seethis. Find better people with a better attitude and listening skills. She told me to go around to tell the window so that theycan give me my money back and she was not helpful at all. I went to the window to have my order corrected and they were out ofvegan chicken so I grabbed the vegan picadillo instead. They asked me to wait around the back of the restaurants and I spentabout 15 minutes waiting in the car when I finally decided to go inside the store and I reported this event to customer service.I asked for the manager and they did not talk to me. They just gave me my order after waiting about another 2 to 5 minutes.There's no professionalism or work ethics at this Pollo Tropical. The one on Bird road is much better. I will be filling outmore surveys to come. Never again will I go to this location. Read more
Very disappointed. Order was incomplete after waiting 10 minutes. Tried to contact store after arriving home and I hung up after... holding for 20 minutes. Tried to call customer service and hung up after holding another 20 minutes. 3 out of last 5 times I goto Pollo Tropical kendall my order is incomplete. Shame on me for going back. That won't happen again. Read more
Q & A
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FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 11:00 PM
Tuesday: 10:30 AM - 11:00 PM
Wednesday: 10:30 AM - 11:00 PM
Thursday: 10:30 AM - 11:00 PM
Friday: 10:30 AM - 11:00 PM
Saturday: 10:30 AM - 11:00 PM
Sunday: 10:30 AM - 11:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
I believe in giving places chances but this pollo tropical keeps becoming worse - they consistently mess up orders, missing food... items, food looks like something from a cheap buffet place looks nothing like advertised. Portions are ridiculously small butmore expensive! McDonald?s food looks better! Staff is disorganized and rude. Only the young male cashier is nice and competent.They need to close down they?re that bad. Read more