Menu for Pollo Tropical - Miami, FL | Sirved
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Open:10:30 AM - 10:00 PM
- Contact:
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Cuisines:
Caribbean Latin American
Caribbean Latin American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Small plates, Vegetarian options, Casual, Cozy, Good for kids, Kids menu, Wi-Fi, Drive-through, Quick bite, Comfort food, Healthy options, Late-night food, Mask required, Staff wear masks, Good for groups, Solo dining, Catering, Family-friendly, Curbside pickup, Fast service, High chairs, Restroom, Seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Brunch, Dessert, Dine-in, Dinner, Popular Dinner, Lunch, Popular Lunch,Read more
Pollo Tropical in Miami, FL, is a well-established Caribbean restaurant that boasts an average rating of 3.5 stars. Learn more about other diner's experiences at Pollo Tropical. This week Pollo Tropical will be operating from 10:30 AM to 10:00 PM. Whether you’re curious about how busy the restaurant is or want to reserve a table, call ahead at (305) 223-8049.
Get that dish you’ve been craving from Pollo Tropical through Uber Eats or DoorDash.
Pollo Tropical offers diners a wide variety of delicious vegetarian options
Looking for other options with similar menus? Check out JC's Pizzeria and El Cantones Chinese Restaurant.
Have you eaten here before? Leave a review!
Additional Information
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Payment Options
Credit, Debit, Apple Pay, Google Pay
Loved the chicken, properly cooked. The Cesar salad I prefer since I don?t like black beans. Pollo should offer options like red... beans/garbanzos/green beans/ etc not everyone eats black beans. Also, I don?t like Cesar salad. I do like the salad but with?thousand island? dressing. But I understand it is not a local decision of the local manager to say what goes in the menu; it isCorporate, or as some people call them ?bean counters?. Give us some Colorado beans and more salad dressings besides Cesar?s.Thanks to everyone for a good job. And, please, fix the urinal in the bathroom, would ya? And some paper towels to dry hands andgrab the door handle on the way out of the restroom?..some customers do not wash their hands?.. Read more
I go to several pollo tropicals throughout Miami. Especially the one located on Biscayne and 36st, they never disappoint. But... this one is the worst. Every time I go here there's always an issue. From not having chicken to it begin undercooked or overcooked, bad service, bad management, missing parts of my orders. This pollo tropical is a complete mess. I rather drive to afarther location than to go to this one. Read more
Don?t know if this establishment was sold to other management/owner, but everything is changing for the worse. They no longer... carry ?Pico de Gallo Sauce,? raw onions, or customer service for that matter. The prices have risen so much in fast food thatyour likely to get better food and service with a regular restaurant to go. Fast food is becoming a lot more expensive, and inaddition they are doing away with their basic selling points. It may be different in other locations, but the Manager heredidn?t seem concerned? Read more
The service at this place was terrible. While dining with my family, several customers were turned away because an employee at... the register was going on ?break?. It was approximately 7:45 pm and a customer that was waiting in line was told by a youngwoman that came out from the back, ?she (the employee at the register)cannot take your order because she is going on break?. Thegentlemen told her, ?your doors are open and you do not have any signs stating otherwise?. She proceeds to tell him, ?you camein through the exit I saw you through the camera in the back?. The supposed entrance door was blocked with the garbage. Mind younone of the doors had any markings on the door stating they were entrances or exits. I witnessed approximately 20 customers getturned away. I hope the owner to this store knows what the supervisor/manager is doing to their business. Read more
Q & A
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FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 10:00 PM
Tuesday: 10:30 AM - 10:00 PM
Wednesday: 10:30 AM - 10:00 PM
Thursday: 10:30 AM - 10:00 PM
Friday: 10:30 AM - 10:00 PM
Saturday: 10:30 AM - 10:00 PM
Sunday: 10:30 AM - 10:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
I ordered a family meal and one tropichop. I only received the chicken and tropichop. The chicken was only breast which i did... not ordered and i was missing the three side orders, yuca frita and the sauces. I called and told them what happened. The ladyon the phone(customer service dept) was very nice. I think she is used to people calling complaining. I told her my husbandwould go and pick up the rest of the order which they blame the Uber driver for not picking up the order. When my husband gotthere no one was attending the counter. After waiting for a long time a lady comes out (she was on break)and she was super rudeand with an attitude. Imagine bad service when it was there fault. I would NEVER again order from there. 1st time i give a badreview for horrible service. Read more