Menu for Pollo Tropical - Miami, FL | Sirved
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Open:10:30 AM - 11:00 PM
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Cuisines:
Caribbean Latin American
Caribbean Latin American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Comfort food, Healthy options, Late-night food, Small plates, Vegetarian options, Casual, Cozy, Good for kids, Kids menu, Wi-Fi, Drive-through, Quick bite, Brunch, Dessert, Dine-in, Dinner, Popular Dinner, Lunch, Popular Lunch, Staff required to disinfect surfaces between visits, Mask required, Staff wear masks, Good for groups, Solo dining, Usually a wait, Catering, Family-friendly, Curbside pickup, High chairs, Restroom, Seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists,Read more
Pollo Tropical in Miami, FL, is a Caribbean restaurant with an overall average rating of 3.5 stars. Check out what other diners have said about Pollo Tropical. This week Pollo Tropical will be operating from 10:30 AM to 11:00 PM. Whether you’re curious about how busy the restaurant is or want to reserve a table, call ahead at (305) 572-9844.
Get that dish you’ve been craving from Pollo Tropical through Uber Eats or DoorDash.
Pollo Tropical offers all sorts of meals, including vegetarian dietary options.
Like the look of the menu, but want to see more options from similar menus? Check out Wendy's and McDonald's.
Have you dined here before? Leave a review!
Additional Information
Website
Payment Options
Credit, Debit, Apple Pay, Google Pay
Absolutely no help at the front desk, the cash register is closed. It?s really not the fault of the staff, because the place is... run like a sweatshop, and there?s no actual possibility of them noticing you, and you?re left waiting like a statue in the lobbyto figure out on your own that you should scan their QR code phone and order online. Good luck if you deliberately left yourphone at home for a walk to detox. Read more
In 15 years of being a customer, I've never experienced such a terrible visit to Pollo Tropical. After seeing no line, I thought... to myself, this is going to be a quick, nice, and smooth visit to get dinner and out. The complete opposite. Despite no waittime, the service was terrible. The drive thru attendant was nothing but rude with an extremely "annoyed tone of voice"noticeable through the mic. We asked for two tropichops, one of them was supposed to be a vegan chicken picadillo tropichop. Notonly it was loud through the mic as they were all screaming inside but the window attendant NEVER made eye contact with us,never greeted us, never asked us if we needed anything else. When we got home, I noticed what was supposed to be my veganchicken picadillo tropichop was nothing but a plate of black beans, white rice and lots of cut chicken breast. We took picturesof this right away. Obviously, we have the receipt and proof of this terrible experience that, unfairly, cost us closed to$25.00. Insane! Nobody else should experience what it is to pay for something you will not be able to eat/enjoy and deal withterrible customer service. Read more
First I order a Cesar salad and they put it in a carton instead of a plate and the dressing of the salad left the carton nasty... and broken, I then remind my driver who was delivering to me to remind them of my fresh salsa and they told the driver that itwas in the bag, when I receive my order I get no fresh salsa after my delivery DRIVER asked if it was in the bag. This is one ofthe WORST pollo tropical I?ve order from, I wish I had never ordered from there, I would rather starve :/ Read more
My first time here and either I was very hungry ???? or the food was really good. I'm thinking it was a bit of both. I got the... 1/4 dark chicken???? dinner special w/black beans and brown rice????. That spicy sauce????mixed w/the curry sauce in the beansand rice ???? OMG!!! ???? it was delicious!!! ???? The bird was moist and juicy ???? the rice was a bit sticky, but the beanswere cooked to perfection ???? One person in my group got an extra chicken ???? bowl to go. The prices were very reasonable????and portions generous ????. Hopefully, we'll roll through once more before leaving the area? Read more
Q & A
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FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 11:00 PM
Tuesday: 10:30 AM - 11:00 PM
Wednesday: 10:30 AM - 11:00 PM
Thursday: 10:30 AM - 11:00 PM
Friday: 10:30 AM - 11:00 PM
Saturday: 10:30 AM - 11:00 PM
Sunday: 10:30 AM - 11:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
The only location I?ve experienced that doesn?t understand the ?all the way? phrase. Multiple times. I would ask for a refund... but my receipt reflects it as well. Also no sauce!! Makes me want to go out of my way to avoid this location :(( Read more