Reviews for Pollo Tropical in Miami, FL
I?ve been coming here the last 20 years! I can?t believe I?m saying that.. where does the time go? Anyway, they have always... given the best food when I don?t feel like cooking and I?m so thankful I don?t have to settle for fried chicken and French frieslike every other fast food place. Highly recommend! Read more
Ordered 2 Crispy Cuban Sandwich and in the window was Austin a very talented gentleman and suggested to mix the pollo sauce and... a yellow one he provided. PUFFFF! Mind Blowing!!! Overall the sandwich was Amazing and Austin was a Star!! Keep it up Austinyour 1 in a million at this locations! Read more
The restaurant was super dirty. I had rice in my plate, which i didnt order. I took it back, and the lady dumped the rice off my... plate onto the rice platter to serve it to another person. Gross. Plus, all tables were dirty. We had to ask for them to becleaned. Read more
if I can rate this place zero stars I would terrible service, save yourself the trip and visit another location unless you want... terrible service no one there wants to do their job and this is the same exact reason that they are working here and notsomewhere else ,its honestly sad, you have to ask for someone to take your order ,they all look like they are having a supertough time completing the task at work and this is the bare minimum and let?s not even talk about the drive-through lines andhow long they take to serve you not sure who is the cleaning crew at this location but if you plan on dining in your elbows willstick to the table it?s honestly gross just take the advice and drive to another location or have a meal somewhere else Read more
Have gone to many Pollo,'s before, but last night I found the best one. Chicken was fresh,tasty and delicious. The service of... the employees was amazing!! They had like 10 types of sauces. Never at other Pollo's. Keep it up!! Read more
Friendly and polite drive threw employee. Awe the food is delicious. However one of the orders chicken breast was under cooked.... Other than that all else was enjoyable. Read more
Chicken was a little dry, but still flavorful. Yucca, plantains, rice and beans were great. Service was friendly but a little... slow. Read more
My mom ordered a family meal through the drive thru, when we got home it was the complete wrong order. We took it back and the... staff placed the food back on the grill. Totally disgusting, if that's how they did my food, I could imagine if someonereturned anything else and what someone did to that food. I no longer wanted my family to eat there again. I asked for my moneyback and went home to grill my own chicken with rice. Read more