Loading

Reviews for McDonald's in Miami, FL

Kathythegeek K 1 year ago
2

Usually they?re ok. A normal McDonalds. I usually go through the drive through and everything is almost always perfect, but... today 12/9/22 at 7:19-7-55pm I waited 35 minutes for a 6 piece chicken McNugget meal. I was with friends and we collectivelywaited over an hour for our food. The staff was everywhere except at the front giving out orders. There was no one at the cashregister and I had to call someone over to pay for my order. Disappointed, waste of time, and the orders were being given out atrandom so like 6 people got their orders before I did even though they got there afterwards. Will be going through the drivethrough only from now on. The whole staff was talking to each other but nothing was getting done, and some were even crackingjokes with nothing to do. As a server I don?t mind people talking and having fun messing around when there is not much to do,but not at the expense of delaying and wasting everyone?s time. I do think there were a few new people since they seemed lost,but there were at least 5 workers so there?s really no excuse? anyways, I?ll reiterate. OK McDonald?s if you go through thedrive through, inside it?s a gamble and today it was a loss for everyone there. Read more

Jose Diaz 1 year ago
4

Everybody it's better if you go by there and eat something then have nothing in your stomach. I don't go to drive throughs but... they have salads and everything there. Of course every once in awhile I cheat on my diet but everybody stay safe Read more

Sandra Spagnuolo (954.822.6406) 1 year ago
2

I stop at this Mac Donalds sunday around 11:30pm, wait on the drive thru line for more than 25 mins, there were 5-6 cars in... front of me, they took more than 17 mins to take my order and the rest of the wait time was to received my food. The food notgood, fries were cold and -0 customer service, they didn't even apologize. Not coming back Read more

Peter Brown 1 year ago
1

I placed an order on the app and after arriving to restaurant to dine in it took 23 minutes to receive order I asked for manager... and VERY RUDE AND UNPROFESSIONAL told me.I Had to wait my turn. PLEASE SHOW your management team some manners this is my 2ndencounter with rude Woman managers in this restaurant, last time.was.an employees .mistake he overcharged me Read more

Elisa Ruano 2 years ago
5

I have been using this McD for the last 25 years. It has gotten better with time. It is one of the few places that does not... disappoint you. The food and the service and solid. Rosie, one of the morning crew employees is so good at her job that sheremembers how every member of my family like their coffee without even asking. Service is personal here. Read more

Ivan Duranza 2 years ago
1

Made an order on the McDonald?s app and paid for drive thru pick up. When I got to the first window they asked for payment... again. I told them I had paid on the app but they wanted me to pay twice. I canceled the order on the app but it was stillprocessed by the store. I did not receive any food! Read more

lisbett oliva 2 years ago
1

I'm a regular at this McDonalds but that is definitely changing after my most recent experience. I placed a mobile order (as I... always do). I approached McDonalds around 10:30PM to a long line. I patiently waited for my turn in the drive thru, since theinside was closed. Once I approached the speaker (20 minutes later) and read my mobile order number, they advised they could notfind it, to approach the second window. So, I did, after waiting an additional 10 minutes for the line to move. It took 30minutes in total for me to get from the end of the line to the window. They ask to see my order number and tell me they can'tfind it, to refresh the app. So, I did. They continue to keep me waiting an additional 3 minutes while they take another orderon the speaker. They come back to the window and the manager tells me "If we can't find the order number, your order never camethrough. You will have to make the line again." I know who this manager is because I come here EVERY SINGLE MORNING to order aiced french vanilla latte. I tell her "I have just waited 30 minutes in line, I will not wait another 30 minutes. You have seenmy phone and my mobile order. The mobile order is supposed to be free because it's my rewards points, but I'm willing to pay,it's not a problem." To which she replies, "Have you seen the line I have? You can either make the line again or I can take yourorder but you will still have to wait on the side until the order is ready." Mind you, there were 3 other cars parked on theside also waiting for their order to be ready. All which looked extremely upset at how long they had been waiting. I WAS aregular here because I refuse to ever come here again. This is the second time I have an issue at this McDonalds. The firsttime, I decided to let it go because anyone can have a bad day. But this is the second time I have a similar issue and with thesame manager. Horrible service. Horrible manager. No regards for their customers. I will also be callin Read more

Ana Tourney 2 years ago
1

The workers are nice but there's always something missing from my order, a couple of nuggets, one of the sandwiches, etc. Kept... going back because it's close to my job and the only thing open at the time I leave but honestly I feel like they're juststealing from me. Read more