Reviews for Dunkin' in Miami, FL
The staff is friendly but the quality and quantity of food is awful. Every time I visit the donuts are either incredibly stale... (like they've been laying there since the morning), or have only a few options. Last time I went there was less than a handfulof donuts up. I?ve never entered a dunkin (no matter the time) and seen less than half a wall full of donuts. This one has 3-4types max. Read more
Such a bad place only one person to attend this that?s no fear I fell so bad for the employee they have to deal with crazy... customers Read more
I was denied service today 09-02-2022 @ 9:15 AM. I finished shopping at Publix and decided I wanted a bagel for breakfast. ... Drove to this Dunkin Donuts as it was the closest one to me. I got into the parking lot and saw what looked like three carsvying to be next in line at the drive-thru. If you are familiar with this plaza you know what I mean. I figured my chanceswere better at the lobby and parked my car. I entered the lobby and see a female customer waiting for her order and a malecustomer placing an order. I stand behind him. He moves away and I am next in line. Female cashier walks way. Waited a fewminutes. Both customers are gone with their food and I have not ordered yet. Waited a bit more, no cashier. I find her askedher if she is coming back. she made a "one" gesture with her hand. Immediately after, I man with a light blue shirt approachesthe casher station and this is our conversation: Light blue shirt man: Is your order easy? Me: (Confused) I am sorry? Lightblue shirt man: Is your order easy? Because we only sell easy orders in the lobby It took me a few seconds to process what hewas saying Me: I only want a bagel and coffee Light blue shirt man: (looks at me like I am crazy and does not say anything) Me(Piqued) Never mind, I guess that is too hard. Not at any moment did he elaborate as to what an easy order entailed. I think thenext sentence is pertinent to the story and provides context. I have rheumatoid arthritis and my right knee is painful andswollen although I do no let it stop me much. I just live with it. So after light blue shirt man just stared at me, I turnedaround and limped my way back to my car. Second important thing and the reason I think I was discriminated against is thatboth customers, cashier and light blue shirt man seemed to be the same race. One last important note, this is the first time in40 years I felt discriminated against. Long story short, do not come to this place. You may be denied se Read more
Dunkin Donuts might not be a gourmet experience, but Its difficult for me to be disappointed with a breakfast sandwich,... specially one on an everything bagel. Add to that a great cup of coffee and the convenience of DDs everywhere and that meansyou might catch me there if you stop in for breakfast. And Guacamole toast? Have to try it. Read more
Ok I?ll keep this simple! I went to visit today 05/20/22 and asked for a drink without fair I requested almond milk and I didn?t... get almond milk after have leaving I noticed this and before leaving I asked the young guy working ?are you sure you put almondmilk? he said he was sure and my drink didn?t taste like it I?ve been drinking almond milk since 2015 I definitely know thedifference and I want to say I?ve been vegan since 2016 and I feel the associate didn?t respect my order ?almond milk? and I?veseen at times the tickets that?s printed out based on what you order may not be what they put and this is my last straw I willbe relocating where I spend my hard earned money from now on and please to management speak to the night crew. This locationlost a loyal customer for sure ????? Read more
The most important warning I give everyone is on the freshness of the donuts. One would think that an establishment with the... word "donuts" in its title would go the extra mile to ensure that their customers have a pleasant, positive and memorableexperience when they consume the product the company is so named after. After all, it's not Dunkin' Coffee, is it? Apparentlynot. I purchased a dozed at around 11:00 am. The hour of the day is relevant, I read. The glazed donuts could not have possiblybeen baked that same day. Or the day before. Like eating a sugar coated piece of cardboard. The rest of the dozen, not ashorrible but definitely not fresh. Second thing to watch out for; The drive-trough line is a mess. The vehicular space in thatpart of the plaza is very narrow and cramped. They have no clear indications of where one should start the queue for the line.As a result, it is very easy to have someone cut in front of the line. I'll leave it up to the reader to imagine the ensuingdrama that often results from this. If you still want to brave it, I recommend you park and walk in for your order. I was outin less than five. Read more
The Kids absolutely LOVE the Service, Doughnuts and Boba !!
Just ordered from the drive thru and the guy working there was really nice and professional. I think his name is Franklin thats... whats on the receipt. Great customer support. Read more