Reviews for Dunkin' in Miami, FL
I NEVER write a review about anything good or bad but the attitude the workers here have is disgusting. They have music blasting... so they can?t even hear you when you?re making an order. They have ZERO desire to work & treat everyone so rudely. They got myorder wrong and when I told them I asked for ice & not hot the girl who took my order made the stankest face and started makingremarks with the manager about me. I returned the attitude of course. Do not come here. Read more
I came in for an avocado toast and a black coffee. I was charged for biscuit and when asked for a refund because I didn?t order... that,the cashier gave me a receipt for a dozen of donuts and refunded 5.99. She asked me to swipe my card for the refund andwhen I look at both receipts.. I was charged 5.99 twice. In addition to being charged extra, the cashier was rude. Will neverorder from there again. Read more
This Dunkin location keeps closing before the listed closing time- basically whenever they feel like it- on days like Halloween... and the day before Thanksgiving while staying open for mobile orders. As a result, I have walked away empty handed & now haveto try to get my money back from customer service because the mobile order I placed will not be fulfilled. Whoever is in chargeof management here also doesn't respect customers enough to put up signage letting people know the location will be closedearly. I added one star because service has been quick and efficient when I have ordered from here in the past. Avoid thislocation if you like using promos & ordering through the Dunkin app, especially if you want to treat yourself during theholidays! Read more
Get new employees how is there no donuts and your not willing to make anything at 2pm because you close at 3? Just change the... hours of operation to close at 2pm. I bet whoever owns this branch would not approve Read more
Unable to make items on their own menu three days in a row. Employees are rude and uninterested in servicing the customer. In... addition, the music is so loud customers and employees are unable to communicate clearly. Read more
I have to give 1 star in order to write a review doesn?t mean that this establishment has hope for 1 star. Where do I begin. I... literally always try my best to online order to avoid ALL rude employees that don?t even want to work. The fact that thesepeople wake up and put on a Dunkin donuts uniform is an absolute insult to the company Due to their work ethic. In the lobbythey play very explicit and disturbing music. If this is the last Dunkin? Donuts in the world I would much rather die of thirstthan come across these hooligans. Read more
Always something wrong at this location. It has been months since the frozen coffee machine is broken. Yesterday no bacon so... half the menu was off limits and today the latte machine is broken as well. Mediocre service, loud inappropriate music at timesand they do not abide by the posted working hours. I have showed up one hour before supposed closing time they were closedalready. I expect more from Dunkin especially with the great service i receive at other locations. Read more
Worst service ever. People waiting and nobody even looks at your face. When I asked one of the employees to make an order she... replied: ?Don?t you see I?m doing something? If you don?t want to wait have a nice day ????? I had to call the manager becausethat?s not a way to treat a client. Everybody there was complaining about the bad and slow service. Read more