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Reviews for Dunkin' in Miami, FL

TEAMHIPOWER 1 year ago
4

Very nice and friendly staff . And with people online I still recieved my order in less than 2 minutes wow. Will be back

Ernesto Ramos 1 year ago
5

They've had recent changes in menus and it's pretty much made me start going to Dunkin' donuts for some healthy items not... everything is sweet especially for a diabetic Read more

Nelson Roman 1 year ago
1

Mediocre services. The reason why Starbucks is taking over. I am a grown up man and don?t need people to scream or toss my stuff... on the counter or tearing me with negative attitude. Left the store quietly with hands loaded and no bags. Good employee getsover shadowed because of that one. Thank you but not coming back. No I didn?t even talk. Just left with my stuff Read more

Xiamara White 2 years ago
1

Worst Dunkin I?ve ever been to. The food quality is terrible and customer service here is even worst. One of the workers are... racist? she literally asked me to pay for jelly for my croissant breakfast sandwich and I noticed the next few times I came itwas actually supposed to be free. They barely speak English which is terrible being that you?re working with the public whereeveryone does not speak Spanish. Just go down the street to Starbucks to avoid wasting your time. Read more

Richard 2 years ago
1

Bad Customer Service. Ordered a coffee from a lady then she left the counter and was chatting on her phone. No one made the... order. After 10mins someone else came in ordered and then received their coffee. Another worker looked at me and asked what Iwas waiting for. She then made my drink and gave it me without a single word. Just RUDE service and not even an apology. Nevergoing to that store again and will go to the nearby Starbucks instead. Read more

Luis Monsalve 2 years ago
4

This is an interesting Dunkin Donuts. The interior is very spacious, with nice decor and a money changing store inside. My... first impression a couple of visits ago was that the crew were abrubt and unconcerned about hospitality. I have returned andsaw mostly the same people, and had a much nicer interaction. I also appreciate that the business owner replied to my originalrating. Read more

Haley Galvez 2 years ago
3

This place is a hit or miss. I usually order with the app and by the time I get there everything is ready and it is super... convenient. Other times, I place the order ahead of time and I am still waiting just for a little box of munchkins. Customerservice is usually not very good (hence why I order online) whenever there is a problem with my order I'm treated with anattitude no matter how nice I try to be. I've said thank you and good morning and I'm met with crickets. Maybe that part is justme but otherwise, this place is decent. Read more

Georges V 3 years ago
5

They offer eat in option in this location, but every time I go I find just a few donuts available. Very hard to find coffee... roll, for example. The service is fast and the place is clean. Read more