Reviews for Dunkin' in Miami, FL
I asked for a hot coffee with cream and sugar. They gave me a slightly warm coffee with no sugar. When I told them the coffee... was cold , they put in a microwave and added more sugar to it. Horrible, this happens today, 01/24/22 at 4:50 pm Three girlspretending to be working Read more
Worst Dunkin I have ever been to. I had to say ?hello?? 3 times at the drive thru before someone finally responded. Just day ?hi... one moment please,? if you?re busy?Ordered a medium hot coffee with 1 cream 1 Splenda, they gave me 1/2 decaf black coffee withSplenda. Ordered a small oat milk hot latte, they used regular milk. Maybe if the girl wasn?t listening to music on her airpodin one ear and taking orders in the other she would have actually heard what I asked for. I?ve never waited at any Dunkin forthat long in my life. I?d give them zero stars if I could. Read more
Checked their website. Said closes at 8; drive-up at 7. Pulled up to the drive-up at 6:05. Neon window sign said ?OPEN?. Waited... 8 minutes. Drove around to the window. Girl was counting cash, and mouthed ?closed?. I motioned to open the window, and told herabout the website hours and the OPEN sign. She pointed to a small sign that said they close at 5 on Sundays. Great customerservice! Read more
Oh my God. Where to start? Terrible service at the drive-through. They take forever and at times will ask you to park in the... rear so that they can meet their timer requirements. The attendant never pays attention when taking orders and about half of thetimes they get the order wrong. Probably the worst Dunkin I have been to. Ever. Read more
I live no less than a 100 feet from this location and I have lived there for about 4 years now and when I tell you every single... time I come to this location it?s just absolute trash The workers always seem nice . But move at the pace of molasses I left myhouse at 10:28 to get a coffee and with only 2 vehicles in front of me it?s now 10:48 am and I am now leaving . INCREDIBLE HOWBAD THIS PLACE IS . And look at this 10 minutes for a heated up item !!!!! Insane HORRIBLE DO NOT COME HERE Read more
I have been going to this Dunkin? Donuts at least three times a week for the last six years. Today?s experience was the worst,... the cashier at the drive-through was very rude she was very nasty. She told me that unfortunately she does not read peoplesmind. By mistake she gave my coffee to the car in front of me, he took off then came back and returned it because he got thewrong coffee so I kindly asked her to make me a new one she took it to the back and gave me the same coffee. Her name is Yolandaemployee # 98926 at store number 349618. I will never go back there again. My advise is for everyone not to go to this store. Read more
Service was good but the food was just okay and the facility itself was an absolute mess. I was waiting around there and did... work for 2 hours on my laptop and no tables were cleaned at all. To add to that, they and the benches were filthy on entry and Iarrived at 9am. You can see from photos what I'm describing. Bathroom had no soap as well. Read more
Horrible place, I?ve been there few times and the last time i was there the girl taking my order was so rude, i don?t know why I... decided to give them another shot and i just went there, their front door/dining area i still locked since the pandemic startedand they only work drive thru, the front door is never open like any other DD I?ve been in town, ridiculous to start with butagain i went and when i started what it was going to be a large order, i ordered a 12 donuts, i asked for 6 boston cream and thegirl stopped me right there and she said we can only give you assorted through the drive thru, i said but the front door islocked therefore forcing me to come through here and she said, yeah I?m sorry, i said are u serious? She again said yeah, I?msorry one more time, i drove off and called the store to speak to the manager, i called twice with no response, after few ringssaid, leave a message, as i was driving off there was a gentleman sitting on the floor of the drive thru waiting for his food,maybe he didn?t have a car, he looked at me and said, last time i come to this place. So sad the managers can?t do anythingabout this. Read more