Reviews for Carlito's in Miami, FL
My family has been buying food from this establishment since I was a child. I had my first frita at this location. I never post... reviews on Google. This place has good food, but terrible service. Don't order online because the staff is incompetent when itcomes to electronics. I had 4 orders work out perfectly fine, over grubhub-seamless. The last two were horrible experiences. Iordered my food online and then called ahead to see if my order was ready. I was told it was. I show up and the order was notready. They then go on arguing with me and saying they haven't received an order online and that the only way to pay isface-to-face. When you place an order online, you have to pay before the order is placed. I am not about to pay twice. The wholepoint of ordering online is for the pickup to be easy. In and out. My order was canceled right infront of me, as I wasexplaining the situation. I noticed that I received an email, after the argument saying the order was canceled. They obviouslynoticed the order but completely disregarded it. Their business relationships with any online party need to end, immediately. Read more
Every time my partner and I come we order the cafe con leche. Honestly it?s the best one we?ve had ANYWHERE we go! Today we got... our cafe con leches, guava and cheese pastry, and the media noche with a batida Mamey. The service is always great and superaffordable. Hands down recommended!! ???? Read more
Usually only one person working which can make it kinda slow sometimes, but the quality of the food is unmatched! The empanadas... are amazing inside and out, highly recommend going here instead of any of the chains. The food and coffee is actually authentic,and tastes amazing! Read more
I like the place; excellent Cuban coffee, for coffee I rather go there than Sergio s , the ladies are nice, it s true that at... times you have to wait a little bit but it s worth it; I m surprise tha somebody posted that the tip goes to the owner; I liketo know about that???????? Read more
This place has great pastries and coffee. The service is decent and most of the time you have to wait a bit to be served.
I had a bad experience on a Saturday about 3 weeks ago??? The server inside pretended she didn't see me I am handicapped on an... electric wheel chair but she ignored me there were no customers in the store I opened the crack and asked her if she was openshe said no so I got out of my chair and leaned on tables and chairs I almost fell down now even thought I finally got up to thecounter she still ignored me she went to the cash register and started counting the money other customers came in and she stillignored us finally when there were about 6 more customers she asked me what I wanted I told her everything I wanted on mysandwich instead of charging me the $5 + tax she charged like I had the full meal $8+ I paid it because I was in pain and wantedto get out of there a customer helped me get out to me wheel chair and I took a picture of the door where it says they helphandicap and I told the owner the next day that I am going to report her to the BBB he said he would take of her he says hefired her I don't know if he did but I have not seen her Read more
Excellent place. The best cuban coffee ever, cortaditos and tequenos. Most amazing Colombian pan de bonos. Good price and... excellent customer service. Waitresses and owner are always smiling. Read more
Delicious breakfast got me right for the day