Reviews for KFC in Mesquite, TX
We hadn't dined or ordered out from KFC on over 3 years bc we had a couple of bad experiences, stale, dried out food. So with... all the commercials for the 2 piece meal for $6.99 during Football season, had a hankering for trying some KFC. I was in theneighborhood so I thought I would go in and pick up something for me and my wife, figured it'd be fresh if we bought it rightfrom the counter. Turns out the two piece for 699 is only dark meat and you have to pay extra for white meat. Okay that isreasonable I guess. Ordered two meals Plus three tenders for 4.99. The young lady that waited on me was very nice andprofessional. I checked my meals and was very disappointed with the French Fries and Tenders. I asked for mash potatoes andreplaced the tenders. I don't know if it is because they prepare so much in advance, all the food quality is as if it has beensitting in a warmer, food was slightly stale. KFC is very pricey for fast food chicken and one expects fresh, hot food. OtherChicken establishments such as Popeyes or Golden Chicken are always steaming hot and fresh. I can't believe after so many yearsthat the same place, same food, would still serve same quality and stay in business. Must be something in the process. Wewon't be back. Read more
Gave it this rating because the service was courteous, fast, and friendly. The food didn't measure up to the service, had the... chicken tender bowl and it was awful. The potatoes were tasteless, no seasoning, no flavor whatsoever and what taster therewas seemed leftover. The corn was tasted old as well. The chicken tenders were the worst part of the meal, they were sohard...they were battered wayyyy too much, it was like biting down on fried peppered chicken batter....where was the chicken?Additionally, the tenders were so hard it was like eating rock candy hard, nothing "tender" about them. Everything just tastedleftover and reheated. Ate a couple of bites and trashed the rest. A waste of my money. Read more
I'm only giving one star because I'm being nice there was like to me I would give them no stars I could haveThey suck I ordered... chicken tenders and I get chicken breast I asked for regular and I get spicy The only thing I got right was the crispy Don'tever go to that KFC go to a different one because the guy that was running drive-thru said he was not doing a large side butdidn't give a reason Read more
Ok the managers and or owners of this KFC of Galloway in Mesquite are gonna hate me BUT I have to say this... "WHAT THE FORK IS... WRONG WITH YOU???" I came to this location on 7/7/2022 around 3:12pm and I'm met with a human size box fan. No, it wasn't thereto dry the freshly mopped floor... It was there in attempt to cool down the place. Was it working? Yeah, in a manner ofspeaking... It was blowing HOT AIR! I asked young lady whom looked like a high schooler/ no hate there. Me: "why the fan?" Her:"AC is broke." Me: "WHAAAAAAATTT??? and they make you work in this???" She nodded yes and attempted to muster up a smile. Isaid: "Sounds like a phone call to the better business bureau is in order." @KFC, WHAT THE FORK???? My husband works in a jailin Dallas... Relevance? EVEN PRISONERS GET HEATING AND AIR CONDITIONING! Making kids work in a sweat shop. You abuse youremployees! Not hating on the chicken nor the customer service. The teenage (probably under paid/ minimum wage) sweet lady didgreat assembling the food and the cooks worked their magic with the radical chicken. ???????????? BTW How hot is it today in TX?My thermostat read °107!!! You can only imagine how hot it is in that establishment. Especially since they have ovens, stovesand fryers running. TLDR: Chicken was good, Customer service is excellent, Treatment of employees: FAIL!!! BAD FORM! BAD TOXICMANAGERS & OWNERS! Read more
I was polite but the girl with blue hair was extremely rude and not friendly AT ALL. She smirked at me and walked away without... even speaking to me. I could tell she didn't wanna be bothered. Plus they don't take coupons here. I know fast food isn't themost glamorous job but it doesn't hurt to be nice. I'll gladly take my business elsewhere! Read more
I came here expecting a better experience than the last time I was here. I ask for no cheese and they still put cheese on it.... Also this bowl is supposed to come with corn in it. There is no corn at all. I'm very upset with the fact that I ask for onething to be taken off of my food and instead something I was hoping for was taken out.. I will never come back to this locationagain. Read more
This KFC is complete trash I asked for hot fresh fries got old cold fries. This is the second time thought I would give benefit... of doubt after the first time I went when a staff member stated if you didn?t order it in the drive thru you ain?t getting it atthe window. Very unprofessional and should definitely be reviewed by corporate. Read more
I like how they make sure the food is nice hot and fresh, Last time we got Number 15 and a Number 17, they were delicious!