Reviews for Casa Café in Mesquite, NV
So this is not about the food but about the front desk and general manager. I ordered take out and showed up when told. And... after about 5 minutes my order, which was labeled incorrectly, was given to someone else. After a long 5 minute discussion andcalling the general manager, who never talked to me, I was told my order has to be put back in and the general manager, he justwalked away and never talked with me. I watched everything going on but I was not talked to. Then 40 minutes later I left withmy food. I was not given a discount for waiting, not we are really sorry, just asked for me to pay. Not a very good experienceand one the manager should have taken care of. Now with that said when we finally ate the food, an hour later then planned, thefood was great. We were staying at the hotel and hope they figure this out. Read more
On Sunday morning, they were so busy moving tables that a line formed just to be seated!!! 12 parties in line waiting to be... seated with numerous empty tables available. Numerous tables available!!!! After waiting for 15 minutes and asking twice tobe seated, 3 different parties left!!!! We left and told people as we were leaving not to bother. They obviously don?tcare about the customers. To ignore the line forming and not care that many of us were leaving. I will NEVER eat here andmost likely won?t be back to the hotel!!! First impressions!!!! Unacceptable!!!! Read more
Again I'm giving one star because I have to!! Can't tell you how the food is because the staff is off spectrum and can't hostess... you to a table. Simple terms...they are idiots at this Cafe. In a 10 minute wait 4 people walked out to leave the ever growingline to be seated. We went to the Cafe at eureka casino and are now enjoying breakfast. They knew how seat and serve here.Casablanca resort is a dump filled with hicks from them thar hills!! skip This place.walmart was cleaner!! Blah!! Read more
This place always takes way longer than they should to get you in to a table and likes to pick and choose who they take out of... line, whether it's just 2 people or 5, I've been waiting for 30 minutes while 3 other groups behind us have been moved into eat.I know one of them was complaining about writing a bad review, so maybe this will get us in to a table faster. Read more
Sat at table, got drinks all good. Sat for over 15 minutes, Meanwhile most of staff just congregating and chatting, another... couple walks in and within 3 minutes waiter took their order. Then turns to us and says "I will be right with you" Walked out,not really impressed with the staff. Read more
The food here is excellent. We always request Dino because he?s such a fantastic waiter. He?s super polite, very fast and takes... care of us every time. It?s nice to be on a gaming floor that has good food because we end up staying longer and having morefun. Thanks again! Read more
The cafe was very convenient, relatively fast, and easy to order takeout. We ordered the club sandwich and prime rib dip... sandwich. The food was good and the cashier was very nice. He didn't ask us which sides we wanted and defaulted to fries butfries were only included with one sandwich. Also never asked what bread I wanted for the club. He defaulted to white. Alsoforgot to give us the au jus for the dipping. We had to go back for the second side and au jus. Just be sure to specify yourchoices so you get what you want. Read more
We ordered 3 tacos - meat was so greasy, there was a puddle of grease in the bottom of the serving basket, lettuce was dry and... flabby. Not fit for human consumption. Also ordered chicken wrap - could not finish it - too much sauces on it and not wrappedproperly. Read more