Reviews for Taco Bell in Mesa, AZ
Terrible customer service. Forgot half of my order tonight. I attempted to get the attention of the staff, stood at the... counter saying "Excuse me", and I was ignored. Waited ten minutes before finally getting acknowledged and they still didn't getthe food right. Read more
Possibly the worst experience I?ve ever had at a fast food restaurant.. Me and my boyfriend haven?t been to Taco Bell for about... a year and wanted to give it another try today, we order three crunch wraps 2 were for him and one for me .. everything aboutmine was fine but as soon as he bit into his wrap there was at least a few pieces of long black hair ? and I knew it couldn?thave been mine because the wraps were closed and made .. my boyfriend called to let them know and they thought that he was lyingto them and they hung up the phone at least twice . I decided to call because it wasn?t a lie and it absolutely disgusting tosee that , the girl told me she doesn?t know how or even if there was a hair in there because they ?all? wear hairnets andthere was nothing she can do ..I just didn?t appreciate the fact she also acted like it was okay or didn?t give any emotionabout it because I?m pretty sure she wouldn?t want to bite into her food and eat someone?s hair never going back here again andwouldn?t recommend it for for anyone unless you want someone?s disgusting hair in your food and employees who don?t know how todo their job .. Read more
Honestly this is so frustrating. 4 employees working and no one in the restaurant or drive through. Ordered 2 chips and cheese... and didn?t receive either. Also ordered 2 taco supremes and received 2 regular tacos with barely and meat or cheese. Forgettingitems has happened multiple times at this location. I understand that the cost of product has gone up but this is notacceptable. Read more
This location is a joke. Not sure what happened to Taco Bell but every time I go here it?s like a 15 minute wait and it?s not... even that busy. They close the lobby and make pick up orders go through the drive through and wait for people to place andreceive their order while yours sits in the kitchen getting cold. Things would move a lot quicker if they didn?t close thelobby. Or had competent employees that didn?t take 5 minutes to make a single taco Read more
We ordered our lunch on the app For pick up. I specifically asked for no tomatoes on my nacho Bell grande and extra cheese. Of... course when I received it, there was tomatoes and no extra cheese, which I paid for. Also we had ordered two 3 taco combos. Andthe Doritos taco shell were all stale. This is very disappointing as we didn?t eat much of our lunch that we hoped for. I lovethe fact that the app can be convenient to order our specific items and to customize things. But it would be nice if the team atthe restaurant could get it right. Disappointing!!! Read more
Made an online order and had a few special requests. Not only was my food made wrong, but I was missing items. I called and went... back in to have it remade and the man was rude! I?m still missing items and the chips they gave me are a joke! There?s not 1decent chip in there for dipping. This Taco Bell is absolutely horrible. I only gave 1 star so I could leave a review! Read more
It was the worst fast food experience I?ve had ever. The cook ?mistakenly? made breakfast burritos as crunch wraps. Pointed it... out- was rudely told it was the same thing. I was handed the ?corrected? order- it was again wrong and missing things. Had toargue to get the right food. I even had to open the wrappers to show them. Did not get the STEAK Burrito I ordered because thecrunch wrap was ?the same ingredients? just in the other form. Got home and it was SAUSAGE! Person it was for wouldn?t eat itand it became food for the dog. The man who came to assist the cashier was rude & not wearing a mask, and the cashier lookedscared to say anything. I had to go inside to get my receipt back after the whole fiasco. This is not the first wrong/missingitem order I?ve had here, I guess it may be worth a farther drive when I crave taco bell. Read more
this location genuinely sucks. the food is luke warm at best. I do love taco bell and get that it's fast food so it's not always... going to be 10/10, but there's a BIG difference between this location and the other locations where you can tell that theyreally just don't care here. I don't wanna drive 10 extra minutes in either direction but at this point it's worth it to not getfood here. Read more