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Reviews for Sbarro in Mesa, AZ

Quenton Wagstaff 1 year ago
1

UNCLEAN! ORDERED A WHOLE PIZZA BY MANAGER. PAID CASH! SHE DIRECTLY WENT AND MADE MY PIZZA WITHOUT WASHING HER HANDS. I PAID... CASH! CALLED HERE OUT. GOT A REFUND AND LEFT. SICK AS ****. Then she kept receipt. Long brown or dark hair girl. Sunday Dec. 4that 12pm Read more

Shawn H 2 years ago
4

This was our first time trying this place. My son wanted to try it out. Look, this is not the best pizza you?re going to have... in your life, but it is really good for a mall pizzeria. The customer service was exceptional. The place was very clean. Thebreadsticks lacked flavor, but the customer service made up for it. The guy could not have been friendlier. Read more

Ben Reilly 2 years ago
3

It's kind of like pizza... But we don't eat here anymore after dealing with the "manager" on one of our last visits. The... gentleman with the shaved head has always been there for as long as we can remember, we honestly thought he must have been theowners, and while he has taken our order in the past he has never been either overly happy or overly disgruntled...always just aguy doing his job. About a year ago we had gone in and he was absolutely unpleasant and almost seemed as if we were botheringhim by being there. Everyone has a bad day though so we kind of shrugged it off. Then about a month later, as we only get foodhere every now and again, we came in to order and in the middle of the order he abruptly just sighed and handed us off to ayounger employee while visibly seeming almost disgusted with having to wait for us to make choices! He the proceeded to assistanother couple next to us and very clearly "thanked them for being able to make proper choices"!! They were not busy and we werebarely there for maybe 2 minutes. So we have decided to take our business elsewhere and outside of the mall when it comes togetting pizza. This place is not even that good and definitely not good enough to be treated like this from!! Read more

Gustavo Guerra 2 years ago
1

I order spaghetti and meatballs, they did't have the souse for the spaghetti. They did't give any credit, ignored and they got... upset when I request it. The manager explanation was the person who prepare it miss work.You have to have plan "B", let thecustomer know when a thing like this happen we are the customer with out us you are nothing. I drove 25 mile to get your food atleast I demand some courtesy and an explanation. We all are suffering because the situation the country is going thru.Yourservice, quality have been degrade is unfortunate because you have a good product. Read more

Richard K 2 years ago
4

Its not like it used to be, I haven't had it in years, it was thick, now its thin, 2022, everything is smaller, except the cost... of living! the staff was amazing. The pizza was very good, just not like it used to be. I would eat it again though. Read more

Steven Sensibaugh 2 years ago
5

Just have to say every single time I visit the mall and go to Sbarro Travis is always on top of his game and has amazing... customer service! Will choose this location over others closer to my house any day of the week! Read more

I am Jim Smith 5 years ago
4

not the heartiest of pizza but really good. The sauce is tangy and the crust is not overwhelming. The employees were very nice... and the manager, Ricardo, makes great breadsticks. The reason for only 4 stars is I thought they were a little expensive forwhat got. I think $ 3.99 would be a better pps (price slice). Read more

Logan S 6 years ago
3

The buy your own pizza deal is just that, a pretty good deal. Would recommend if you can do that. Slices by themselves can be a... bit pricy but usually are decent. Just go buy a drink somewhere else though, better deals elsewhere in the mall Read more