Reviews for Cold Stone Creamery in Mesa, AZ
Setup a pickup order. The order was correct and tasted good. There needs to be better queuing abilities here. Was unable to get... in the door for almost 20 mins due to the amount of people that could not figure out how to line up correctly. Once in the staffare friendly and helpful. Read more
Anytime is the right time for Cold stone ice cream! The best! Yummy anyone that hasn't tried it should! If you like ice cream... you need to try THIS ice cream! So delicious! And I've always had great service at this location thank you! Read more
Their cake batter ice cream has the best flavor and consistency. It is truly amazing
We had a coupon for the large size... but since it's a holiday tomorrow we splurged and we ask for the large sizes. There was... just the 1 worker... but she was professional and courteous. They didn't have the real banana ice cream tonight but I was halfsorry my flavor and mix in choices. Thank you, Cold Stone. And Happy Thanksgiving! Read more
Great place to go during the summer. Service is quick if you use choose from their selection of ice cream combos. Can't go wrong... with this delicacy. Read more
Not my cup of tea. We got the Mint Mint chocolate chip and we all 3 thought it was too sweet. I didn't even finish mine had to... throw it away. Read more
Disappointing. We had to wait for at least 10 minutes, due to mobile / pick up orders. Not a huge deal. The girls working were... clearly having a bad night so we waited patiently, trying not to rush them. However, when we did finally order, our orders wererushed and lacking. We both got ?Gotta Have It? sizes to splurge for my birthday. My husband got the One Smart brookie (cookiedough & brownies). I would assume the larger sizes would have more toppings, but apparently they just give you more ice cream -and very minimal toppings. I ordered my favorite, the Strawberry Blonde (strawberry ice cream, graham cracker, strawberries,caramel sauce, whipped cream) but asked to swap the strawberry ice cream out with cheesecake. Instead, the girl made me aCheesecake Fantasy - cheesecake ice cream, strawberries, blueberries, and graham. Not the same thing. Again, there were hardlyany mix-ins, no caramel or whipped cream, and there were blueberries, which I didn?t want. I told the cashier I was given theincorrect order, but she didn?t apologize or offer to fix it. I asked if I could at least get some whip on top, which she didgive me. It?s very irritating to pay $7.50 per ice cream for something I didn?t even order. There was a large group of 8+people that came in behind us, so I didn?t feel like stressing out the workers more than they already were. Super disappointingthough. Read more
Cashier wouldn't let me use my discount/rewards because the machine wasn't working. Which he said "it happens all the time". I... asked if there was anything else he could do and he said no. He could've asked one of the other 3 people working or just givenme a discount for the inconvenience. Read more