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Reviews for Chipotle Mexican Grill in Mesa, AZ

Drake Soest 2 years ago
1

The portions at this store are horrible! Dine-in? Order at the counter? Either way youre getting a burrito a THIRD the size of a... burrito at most other chipotles. The way they nickle and dime you here makes me sick shaking the serving spoons til the toppingstouch the rims of spoon and go no higher! I love chipotle but I HATE this store this is the fourth time IN A ROW. Managementhere needs to get with it or lose the franchise!???????????????? Read more

Tony Demicco 2 years ago
1

Honestly I don?t even want to give you guys a star after receiving my order. Chipotle has always been my favorite Mexican food,... and often a late night go-to for me. But after this I will no longer be ordering from this location. First off we ordered aburrito a bowl and 2 Mexican cokes and our total came out $47.49 which is pretty expensive but I?ll didn?t really care becauseof how much I usually love chipotle. Second my burrito was pretty much slapped together brown rice and chicken in the top half,then brown rice and barely any sour cream in the bottom half. Mind you I ordered extra sour cream which I did not get and therewas no cheese either which I did order. I don?t know about you but usually my burrito comes even through out being there?s only4 ingredients inside the tortilla. Then on to my girlfriends bowl. Not only was it thrown into the bag sideways but the entirebowl was ?gross? according to her. The beans and rice were both hard and just not enjoyable at all. Then to top it off we didnot receive our 2 Mexican bottles of coke or any napkins or utensils. I understand ordering at 9:20pm isn?t convenient to theemployees that want to get home and get on with their Friday night but you guys don?t close until 10pm that?s when you guys areno longer required to make an edible product. Honestly the least you guys can do is take some pride in your work and the foodyou are putting out there for people to eat. Don?t just slap anything together because you want to go home. If that?s the casethen go work somewhere else because you pretty much ruined my favorite Mexican food. The only reason you guys got one star isbecause google wouldn?t let me post this review without one. Read more

Amaya Breakfield 2 years ago
1

If I could give zero stars I would. Ordered online and when I opened both of the bowls when I got home, it was basically no rice... at all after asking for extra rice. And a whole bunch of toppings. I?m paying almost $10 for a bowl, there?s no reason why itshould be less that half full. Read more

Chas Wright 2 years ago
1

Absolutely worst chipotle I?ve been to. 15-20 minute wait for chicken. The scoops were so small, asked for more and got... attitude. Sucks because ?I love chipotle chipotle is my life? Read more

Meenal Kulkarni 2 years ago
1

I have been to this location 3 times and they always messed up my order. Portion size is too small.. They charged me $8 for kids... menu one day. Today I ordered veggie burrito and they did not add guacamole which was complementary. I repeated my instructionsbut looks like their staff is new ..I won?t be going to this location again..! Read more

Ruth Biggs 2 years ago
3

Feeling neglected at this Chipotle location. Why can?t the guacamole cup be filled up, air bubbles tapped out? Grr. I felt worse... for the people behind me. I have never seen such small servings. One of the customers said something about the serving beingsmall to which the employee replied ?the only thing I can give you more of is rice?. It was sad. We all love you Chipotle but Ithink this locations needs to be retrained on correct portion size - quality control. Read more

Gracie Stapley 2 years ago
1

Gave me barley anything on my bowl. Ordered through Uber eats put no sour cream and a pinch or cheese. I?ve had under filled... bowls before but nothing like this. So dissatisfied. The photo I attached was how it looked before I even touched it. Read more

Nathan Nguyen 2 years ago
2

I meant to write a review, but I was busy with work. I ordered in restaurant on February 14 and my daughter?s fruit (orange) was... molded once we took her food out of the bag. The rest of the food was okay. Some Chipotle locations seems to make and seasonbetter. But the 2 stars is for the molded fruit. Read more