Reviews for Mrs. Fields in Merrillville, IN
Ordered a cookie online. When I arrived to pickup one employee stated they never received an order and the other stated that the... cookie decorator was sick and I should have received a phone call to let me know this. I never received a call and they statedthey weren?t able to refund me at the store so I?m still waiting for my refund now. There were three employees working while Iwas there and if none of them can put icing on a cookie I?m not sure why they?re being paid? Read more
They NEVER have cookies. Just now, the rude and unpleasant woman states they don't have cookies right now...and just stood... there. Just close already! They obviously don't want our money Read more
Dilanda wqs very rude when I asked if it was a cinnamon sugar cookie she responded with "that's what the text says" when in fact... she failed to put the tags out for the day and there was no tags she's very rude and should not be working in customer service Read more
Terrible service, ask for someone else besides Sky to decorate your cookie cake. She has terrible customer service.
The lady was so rude. Very defensive and yelled at me when I told her I asked for sprinkle cookies and gave me the wrong one.... horrible service! Read more
The cookie was fine but not what I expected, the lady who helped us was very good though. Even gave us an extra brownie
Their cookies are fantastic! Especially their red velvet ones and the snickerdoodles and the big cookies they make with the... frosting on them. Read more
Went in to get cookie today and the worker got mad at me because I told him he was using the same gloves for the money and... cookies. Read more