Menu for Cold Stone Creamery in Meridian, ID
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Open:11:00 AM - 9:00 PM
- Contact:
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Known for:
Great dessert, Staff required to disinfect surfaces between visits, Mask required, Staff wear masks, Curbside pickup, Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, Quick visit, Dine-in,Read more
Cold Stone Creamery in Meridian, ID, is a popular American restaurant that has earned an average rating of 3.6 stars. Learn more by reading what others have to say about Cold Stone Creamery. Make sure to visit Cold Stone Creamery, where they will be open from 11:00 AM to 9:00 PM. Want to call ahead to check how busy the restaurant is or to reserve a table? Call: (208) 895-8336.
Don’t feel like leaving the house? You can order your next meal from Cold Stone Creamery through Uber Eats or DoorDash.
Looking for other options with similar menus? Check out Applebee's Grill + Bar and A New Vintage Wine Shop.
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Additional Information
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Payment Options
Debit
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Terrible customer service! 5 employees were milling around behind the counter with only 1 one of them helping customers while... there was a line of people waiting. We ordered freshly prepared ice cream and a 6 pack of ice cream cupcakes. After we ate theice cream in the store, we went to take our 6 pack of ice cream cupcakes out of the freezer and an employee rudely and accusationally asked us if we?d paid for the cupcakes. If that?s your system for preventing loss, maybe you should put thefreezer behind the counter because you won?t be getting repeat business accusing your customers of not paying for something. Wedon?t need overpriced and underwhelming ice cream anyway, we won?t be coming back! Read more
So I realize we are living in a time where not many people are working so there aren't enough employees in most places. However... what I experienced today was truly unacceptable. I walked into the store around 5:30pm and there was no one in line. I wasgreeted by one girl working on what you could tell was an online order. She told me someone would be out to help me shortly. Istand for about 5 minutes and no one comes out. As I'm waiting several other customers walk in. A group of three employeesemerge from the back. I'm thinking great now we are ready to go. Instead they all begin to work on other tasks, one starts tomake waffle cones, while the others continue on online orders. The gentleman behind me gets frustrated and states, "thecustomers in the store should come before online orders" no reaction from employees. 10 more minutes pass, gentleman leavesangry. All employees still working on online orders. After 17 minutes waiting I am finally acknowledged and my order taken. WhenI mention that it's not great Customer service to keep in store customers waiting, to which I was told sorry we are shortstaffed. Um you have four employees and instead of taking in-store orders you all worked on the online orders. I was superdisappointed. They weren't apologetic instead annoyed that several people brought up that in-store comes before online. I won'tbe back. Read more
I came in yesterday with a friend and we both got a yummy Chocolate shake with cookie dough! The employees were very nice and... patient when we were wanting to sample some of the ice creams:) Read more
Horrible customer service! So sad too because the ice cream is delicious. 4 employees behind the counter. 2 of us in line. No... one greeted us. A guy finally came over and just stood in front of me with a blank stare on his face. I placed two separateorders, for me and my son. He put them in the same cup. I told him they were separate and he became annoyed and slammed down thespoon and then corrected the order while glaring at us. Then he literally tossed our cups of ice cream at us. I said, "did youjust throw that at me?" He smirked and tossed the next one on the counter even more forcefullyand said "yup." I asked to speakto a manager and he pointed at the guy next to him who couldn't be bothered to look up or interject into this exchange. Themanager just stands there while his employee is tossing things at the customers? Wow. I get that we're in a staffing shortagebut to allow this type of behavior to represent your business and brand is so sad. Read more
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FAQs
When is Cold Stone Creamery open?
Cold Stone Creamery is open on the following days:
Monday: 11:00 AM - 09:00 PM
Tuesday: 11:00 AM - 09:00 PM
Wednesday: 11:00 AM - 09:00 PM
Thursday: 11:00 AM - 09:00 PM
Friday: 11:00 AM - 10:00 PM
Saturday: 11:00 AM - 10:00 PM
Sunday: 11:00 AM - 09:00 PM
What forms of payment are accepted at Cold Stone Creamery?
They accept Debit at Cold Stone Creamery.
Does Cold Stone Creamery offer delivery?
Yes, Cold Stone Creamery offers delivery.
Does Cold Stone Creamery offer desserts?
Yes, Cold Stone Creamery has dessert, view their dessert menu on Sirved.
Come here prob one a week, ice cream is so good and awesome staff, only complaint is people came in looking drunk and were super... loud and disrespectful Read more