Reviews for Dunkin' in Mercerville-Hamilton Square, NJ
I stood at the counter while hearing the employees discussing something loudly. They did not hear or see me. So while I stood... there I placed the order through my phone app. My order was completed fast. 3 stars goes to the young man with glasses workingthere. He was very pleasant and provided good customer service with my order. Read more
Sincere thanks to the employee at 4pm today (Sat) who graciously helped me try to find a NJTransit employee. (I had lost my... phone) No luck, but he gets great credit for customer service?even though my order was 8 hrs prior. Read more
This, btw, is the worst Dunkin in history. They can?t cook or heat anything except coffee, so only cold foods. Asked for a bagel... with cream cheese - can't get it toasted, and they don't cut or spread, so you get to balance it on your knees while trying touse a flimsy plastic knife to cut it, then scoop the cc out of a little single serve packet. Is it really not possible to atleast slice it for customers? At 0645 the bagel was hard - why would it be stale so early? They also don't participate withthe Dunkin app, which is how I pay for my coffees and get points. Read more
I?ve never actually had the chance to purchase anything from here. On one occasion I wanted a coffee and an hour before the... closing time they said they stopped serving it. And on multiple other occasions I?ve been waiting on a train and wanted to get adrink and they?ve been closed. Read more
One of best dunkin donuts ever visit to. Their customer service is really good .Especially the new Pakistani guy i think his... name is Bakhtiyar Bajwa is the best .That boy greet all customers with a pleasant smile i suggest other dunkin donuts crew maylearn from him . Read more
First of all, never a big fan of DD, but this place is even worse compared to its chains. They do NOT accept DD app, which means... you cannot use your DD gift card or reward card with your phone. Haven't tried physical gift card, because I never got one --it's 2015 already! In addition, the coffee is bad. Coffee is never good in DD, but the coffee here tastes like coffee flavoredwater. And they add half & half when you ask for milk. It is a convenient store for donuts and magazines, but I wouldn't gounless I really have no other options. Read more
Not very nice for being in a train station with many travelers. There medium coffee is considered large. I didn't realize until... after my.coffee was made that it was a medium so my coffee was really sweet. When I asked for a large he simply said "that's thelargest your gonna get it." Read more
The DD at Hamilton Station is very clean and staff is friendly. Each time I come here I?m greeted with friendly staff