Reviews for Subway in Mentor, OH
Went there on 2.4.2022 and the sandwich artist's name was Marcus. He was the only one there that night. Well that I seen of.... There was a gentleman in front of me that ordered 5 or 6 subs. I could tell he was getting frustrated due to the fact he was theonly one there and having so many sandwiches and having another customer waiting (me). But he held it together, and wasprofessional still. Give this man a raise.! Read more
The kid that took our order did not know what he was talking about he overcharged us he had it he charges for things that be... added onto the sub that came on the sub and he had a bad attitude had to go back the next day to get it straightened out andthey fixed it but had a so-so attitude about it Read more
Worst place ever first off had no idea what was on the sandwich I wanted just the turkey back Cali !! So guided him they that ,... then he wraps it charged me for every piece of cheese and bacon and turkey! Who in hell charges 15 dollars and change. I willnot eat there ever again! Read more
The place is very clean and busy but the employees were working hard and fast to cut down the waiting time which is great. The... only reason I give it 4 stars because when I saw the gentleman behind me ordered pig related meat so I asked him nicely tochange his gloves at the beginning of my order. He did say a word but made me feel uncomfortable with his reaction. Read more
The lady that was working there was very rude! We went in at 8:30 pm and she told us that they were getting ready to close. We... asked her what time they close and she told us 9:00 pm. Since we still had half an hour we proceed to place our order. A couplecustomers came in after that and she was very rude to them also. Telling them it was going to be "A WHILE!" The one gentlemanjust simply wanted to purchase a bag of chips. I told her it was ok if she wanted to ring him out since he only had the bag ofchips. She was going to make him wait till she was done with our order. She was so snotty and rude I wouldn't go back even ifthe food was free! Extremely poor customer service!! Read more
No wait, both employees assembled our sandwiches strictly to our liking, food was fresh and tasty! The dining area was clean,... the garbage had been emptied recently, and the fountain beverage (properly functioning) area was clean and dry. Please note Idid not use the restroom and cannot comment on its cleanliness. Will visit again in the future Read more
Food is always great and the store is always so clean. The two night employees Nate and Alicia are so funny and make your... experience great! Even when there is a line it moves so fast and they make sure your food is exactly how you want it. Greatplace to go when there working! Read more
The young man who made my sun needs a retraining on how to make a sun and cross contamination. He either hates his job and... didn?t give two F?s or does not know how to make a sandwich. Either way get it handled management. This isn?t sandwich art, doyou guys still employ sandwich artist because it taste like it was assembled in the back of a Jeep Wrangler with the doors offdoing 90mph on 90 by a blind man Read more