Reviews for Wendy's in Mentor-On-The-Lake, OH
Good experience, it's always hard to tell what you're going to get going out anymore, but Wendy's delivered today. Order... correct, good and hot food, napkins, condiments, and very friendly. ???? Read more
Obviously very understaffed! 2 large order pick ups before me. Overall wait in line 20 minutes. Burger was only warm, same... with the fries. I felt bad for the staff. Read more
Ordered a large double combo as well as some other menu item and this is what I received for my large fries. I always ask with... my fries with no salt because they put entirely to much salt on them. When I began to eat this SMALL fry they were still salty. Read more
Worst Wendy's around. The manager was outside talking while the li e inside wad over 10 people, drive thru was backed up into... Walgreens, its filthy, unorganized. Do t waste your time for going there. Terrible. Read more
This past Sunday was a very chaotic day for us. After missing dinner, we opted for a late bite to eat from this Wendy?s, on... Andrews Rd in Mentor on the Lake. I get that the staff was probably wanting to go home as it was about 20 minutes to closingtime. We were not picky at all with our order, and opted to get whatever they had available. Some of the staff was polite andnice, especially the lady who took our order and the guy who handed us our food. What didn?t set we'll with us is the heavy setlady, who walked out of the restaurant and proceeded to flip us off as we drove by her. I am assuming it was because of ourorder being so close to closing time. I don?t know this lady?s name or what position she fills at Wendy?s, but I do know herbehavior, and the way she acted towards us, is enough to make me not want to go back. We all have hard days, yesterday was onefor us as well, but your staff needs to learn how to not take it out on the customers. After all the customers are the reasonyou have a job. A well trained staff knows how to manage their emotions, frustrations, energy, etc. Good customer service iswhat keeps businesses operating. I literally live in walking distance to this Wendy?s, however I will gladly spend my moneyelsewhere to ensure we get quality food and good customer service, two things I want when I decide who gets my hard earnedmoney. Read more
Awful service, Wendy's should be ashamed of themselves. 10 people working inside, but the inside isn't open, dining room hours... change daily. Unwilling to accommodate a truck driver who can't go through the drive thru. I'd rather give my money to theclosed Burger King nextdoor to Wendy's, then to Wendy's themselves. Read more
I got the pub bacon chicken and fries, as did my wife. We also each got the lemonade. The sandwich was solid. Both of us only... got a half carton of fries though. There was also some weird behavior with the credit card, that led us to wonder if they wereskinning it since they disappeared with it for some time. I am giving this location two stars for a combo of half fries andtheir suspicious behavior. We will keep an eye the bank account in question. Read more
Fast service, but like most Wendy's nowadays their burgers are bland and dry. Shame cuz I liked them alot. Sad to see them... drop so far. Read more