Reviews for FEY Restaurant in Menlo Park, CA

Customer service: First, we were not greeted or even glanced a look at the entrance by the owner sitting at the entrance... desk. Secondly, while waiting for us to decide our orders, the owner was impatient, pacing back and forth, and while taking ourorders he was rude and condensing. And yet, when caucasian customers entered, he was kind and helpful. The complete oppositewhen servicing us. We greeted him at the entrance and he did not respond. When a caucasian customer entered, he immediatelygreeted them and offered them his services. We thanked him when taking our orders, in which, he ignored. When other customersentered, he thanked them. To give background, we are Taiwanese-Americans. Food: Green onion pancake - Good, crispy, andauthentic Sweet Soy Milk - Normal, good, nothing special Beijing Style Tofu Pudding - my dad in the hospital enjoyed it and henormally doesnt have much of an appetite Chinese Donut - not authentic, not crispy, not good Salty Rice Ball - my Taiwaneseborn and raised mom said not authentic and not good. I think it was okay, too salty, but cant say i would order itagain Lastly, the most disappointing, the Steamed Pork Buns (showed in the picture): Cold, no soup in wrapper, shriveled, notgood, not authentic. We had taken it to go for my dad in Stanford Hospital to eat, and when we opened it up at the hospital,about 15 minutes after receiving it, it was rock cold. To compare, the tofu pudding was still hot and recieved and opened atthe same time. We considered ordering again from this restuarant whenever my dad craved Chinese/Taiwanese food given how closethis restaurant is to the hospital. We wouldve ordered again even with the owner's rude attitude for my dad. However, giventhat even many of the food is not authentic or good, and on top of that the rudeness of the owner, we have decided to toss thetake-away menu and never go back again. We were polite and not disruptive. Don't know if it matters to mention but we di Read more

The spicy food here is ok. Do not order sweet/sour food, especially Beijing Style Sweet and Sour Spareribs, if you expect... authentic Chinese food. The meat is not fresh, and the sauce is like the sauce of orange chicken. Read more

I was in the mood for Chinese food, so ordered take out from here. The restaurant seems nice inside with ample seating and a... cool fish tank. Only a few gluten-free options on the menu. Ordered Broccoli Chicken and a side rice. The larger pieces ofbroccoli were undercooked (which I suppose is better than overcooked).. The white rice was perfect. I added some GF soy sauceand sweet chili sauce on my meal that helped to juj-it-up! Read more

Awesome Sichuan food!!! Great taste great ambiance! Tried hot and sour soup, spicy boiled shrimps

Absolutely loved every single dish at this restaurant. Very authentic Chinese dishes and flavors. Not so overwhelming if you?re... not used to the strong Chinese flavors. We hosted a large event gathering here and they were able to accommodate our group of 40people. Lots of seating. Read more

Ordered takeout for the family. Everything was nicely packaged. The food is tasty but no standout dishes. I'd recommend the... fish fillet with black bean sauce. Read more

Food is amazing. Very very great value restaurant. Food came out hot and fast. I really enjoyed their noodles and their boiling... pot dishes. It was filled with meat and fish and veggies-they dont skimp out on portion sizes. Its very good. The decor isfairly nice and has a mid-upscale feeling. Also super interesting is that they also offer hot pot and the prices for that arepretty reasonable too! Read more

Pretty warm service. The food was with quality, and the Green Onion Pancake was the best among the dishes we ordered. Also, the... sautéed fish fillet was pretty impressive. Read more