Reviews for Tropical Smoothie Cafe in Memphis, TN
Worst Tropical Smoothie! They did not make my order right and left off the ingredients that I paid extra for. When I called the... store, the person that answered was very rude and refused to let me speak to a manager after I asked at least 5 times. Idefinitely won?t be back there! Some ppl just run businesses to the ground! Read more
Not my favorite Tropical Smoothie. Ambiance is too loud, too chaotic. Lobby is too small. You can't hear the person taking your... order, and you're walking into other customers. Bathroom was dirty. Read more
Food was really good. I had a Thai Chicken Wrap. The smoothie was okay. I think Smoothie King tastes a little better. It was... very clean inside and service was quick. It was a little pricey though. It was about 16 dollars for what I got plus they chargefor a cup of water. Read more
Remade my smoothie TWICE and this is what I got. Now I get this exact same smoothie the EXACT SAME WAY at the union location and... kirby location with no problems. Employees want to go back and forth about the smoothie. I asked for a refund and they tell meto call the manager on my phone. NO YOU CALL HIM. She snatched my card and before I knew it I LOST IT. I will NEVER VISIT THEGERMANTOWN PARKWAY LOCATION AGAIN!!! The nerve of them trying to serve me sand on a beach TWICE Read more
Order mostly from Door Dash. Food is usually pretty good and arrives quickly. However, 4 times in a row we have had smoothies... delivered with no straw. The last 2 times I paid for edible straws hoping that would ensure getting one?.nope. I have calledseveral time and never get an answer and DoorDash is certainly no help. Maybe this will get a response. Read more
This location?s app overcharged me. I have spoken with corporate several times. Management called me back once since the... incident and stated they were issuing me back the difference on my same card that is in my app/rewards. Her name was Shelley.She did not update the notes for corporate to even see and I have never received my money. No one answers the calls at 765 N.Germantown. This is awful and makes all the tropical smoothie cafes look bad. They are all franchised by different people. Iwill take further action as I now feel this was done on purpose and they make extra money from people this way. Read more
I frequent this location very often but lately the quality and consistency of the smoothies have been horrible. The employees ... in charge of making the smoothies are allowing the blenders to run without paying attention which results in a watery smoothie.Unfortunately, today the smoothie that was given to me was so poor in quality that I had to go inside to have them remake it.The moment I walked through the door, NO ONE greeted me and when I nicely explained what was going on the young lady had anattitude. To add to this, it also seemed like the coworkers were conversing about the matter . (I?m not 100% sure though).However, I hope that this review is read thoroughly so that this location?s quality is back to standard. Until then, I won?t bereturning! Read more
Pleased. Pomegranate Plung. Fast service and a good sized, affordable and delicious smoothie. The food items looked good too.... Comfortable, bright, clean, happy atmosphere. I'll return. Read more