Reviews for Tops Bar-B-Q in Memphis, TN

They went above and beyond to get my order right, I really appreciated the patience and pleasant attitudes. Food is always hot... and amazing?? Read more

I have always given Tops Bar-B-Que a raving review. Tops is no longer on the top of my must eat places. I loved the Bar-B-Q;... however, on my most recent visits to two different locations, I was highly disappointed. My niece and I were in the area andvisited the Frayser Blvd location about three weeks ago. It was horrible, the Tops taste was not there, the Tops as I know itwas lacking. My niece did not finish her sandwich. My other niece and I visited the Jackson and Watkins location two days ago. Atotal waste of $28.?. Firstly, the way they ring up your receipt you are not sure what you are being charged. When questioned,the person who took our order and who was placing our order in the bag could/would not turn around to explain, only shaking herhead no. No face to face communication, it was never explained. This is also the same cashier who was seen passing cash over thecounter to a visiting gentleman. Secondly, it was the lunch time hour and we waited and others waited over 30 minutes for ourorder. People who placed their order long after us got their order before us and two gentlemen who clearly looked as though theywere on their lunch break. Don't know what processing system they are using in the kitchen. Thirdly, if it is not broken, pleasedon't fix it or try to fix it. The slaw was too sweet and my niece commented that there were too many celery seeds. The meat onmy bun was nothing but chunks and piles up unchewable fat meat. A horrible mess and a total disappointment. We both wanted toexperience Tops that day, our taste buds were screaming Tops..Tops..Tops. Lastly, please, I beg you to leave the beans alone.They are not broken! As always, they were delicious, but you want beans with your bar-b-q. These locations are not my usuallocation. I have not given up on Tops Bar-B-Q, I will not venture outside of my usual location, Summer Avenue. If you want aGOOD Tops Bar-B-Q, visit that location. Food is delicious, service is impeccable and you are never Read more

OMFG if Eboni didn't make the best turkey burger i ever had in my life!. The location on Jackson (no.7)I had to call my momma in... Michigan...thumbs up for apple turnover...reminds me of my late granny's recipe Read more

Cheap fast food style memphis bbq food chain. If you want to get ripped off go to any Tops bbq they over charge you for a sliver... of food. Not to mention the dry no favor meat. Read more

The one, the only. BBQ is consistently good, but the burger is what you should get. Extra points if you dip your fries in your... bbq beans. Read more

I've only eaten at Tops once before a few years ago. Crazy thing is, I lived off Jackson and Dunlap for over 20 years and never... went to this location before now!!???????????With that being said, I will be back more often, because the #7 (1/4 Cheeseburgercombo) is delicious! (You must wear a mask for service.) I went in on a Saturday around 2 in the afternoon and there were about6 or 7 customers waiting on their food orders and I was 3rd in line. It was easy to order and I was told that burgers are madeto order so you have to give it a few more minutes. Basically, be patient... I didn't mind the 20+ minute wait, because as Imentioned before, that cheeseburger was delicious....old-school delicious????... I went back a little later in the afternoon toorder another cheeseburger combo and beef brisket plate for someone else. There were less people inside but there was one angrycustomer in particular. He was venting to another customer that he had just left another Tops and came to this one only to haveto wait another 30 minutes for his order.???? He was visibly upset even with the mask on. (I could totally understand.) Then 3to 4 other people came in and placed their orders. 2 of these were very frustrated with the wait time mostly because the womenin the back cooking the food were yapping away and joking around a little too much and too loudly and had customers waiting alot longer had they been on task a little more. Two of the female employees even used profanity when they got a little heatedwith one another. I think it had to have been a manager who spoke up and we all heard, "Okay, now. We got customers out there.Let's respect our customers." Then the conversation toned down a bit. Anyway, the food is good. Sometimes the service is not sogood, I guess. But, I didn't really have any complaints on this particular visit, though. Like I said, I will come back and Iwill try other menu items. The food is worth the price you pay. Read more

I ordered takeout at the Tops Barbeque located at Jackson and Cleveland Avenues in Memphis, TN. The lady at the takeout window... was very nice and the tea was good. That is the only nice comment I have. I spent $46 on two rib plate dinners, never again. Ishould have checked inside the containers before I left (foolish me). On both plates the ribs were dry, crispy and burnt (seepictures). It was really inedible. I wouldn?t feed it to my dog.???? Read more

Store manager very rude!! Started off by telling me I couldn?t park somewhere where there are no signs posted. Started pointing... and talking to me crazy like I?m some child. Very rude wouldn?t give me any info on her boss. On top of that no one was wearinga hair net!! Nasty. Will NEVER go back here!!! Needs new management badly wouldn?t have gave a one star if possible. Pregnantwoman cool as hell Read more