Reviews for The Juicy Crab Wolfcreek in Memphis, TN
I arrived @ 7pm and did not get my food until 7:45 and was not hot. My friend fish and onion rings was cold and greasy. When we... told them how was not satisfied they got an attitude. No I will not be going back period . Ocean blue made up for it as theydelivered the service and the food was good. Read more
On October 17th at 8:55, I placed an online order with Juicy Crab located at 2828 Wolfcreek Parkway. I ordered the 6 piece juicy... special with ranch, a side of dirty rice. I then chose for the wings to be all flats and 2 additional ranches. The onlinereceipt noted that the order would be ready at 9:24. I arrived to Juicy Crab at 9:27. No one was at the front, at the bar, orvisible in the restaurant. I waited and when a very rude worker walked out and didn?t greet me. I led with having an onlineorder and she asked me for my name. She rolled her eyes and went to the back and returned with the food. She said the dirty ricewas missing and I could request a refund online. I asked how and she walked away out of view without responding. She came backand said ?she said it?s online?. I asked if I could replace the rice with fries and she said ?no and that?s the kitchen wasclosed?. It was 9:33. I reiterated that the online site didn?t have any steps for a refund and I then requested a in personrefund. The same worker disappeared out of and returned saying ?she said she already closed her drawer and won?t open it againtill the morning?. I the requested the manager and without even going to get the manager she rudely said ?she?s busy?. I leftthe establishment to realize that my wings weren?t all flats and the 3rd ranch wasn?t in the bag. 2 of the wings were burned andtoo crispy to bite into. The compete order was incorrect and I overpaid for special instructions that weren?t followed. Asidefrom that, the worker was very unprofessional, distasteful, and not willing to help. My family and a host of friends spend alotof money at this specific location, host events, and look forward to spontaneous dinner nights here but after tonight, we willnever ever return. Read more
I was really surprised but the service was not good. When we arrived, we were escorted to our table by the hostess?on the way,... she dropped one of our menus on the floor, picked it up and placed it on our table. Second, there was not a crowd at all but theservice was extremely slow. There were advertisements for drinks and drink bottles placed for decoration in the restaurant butwhen I asked my waitress for drink specials, she stated ?we are not serving drinks tonight?? I asked why and she could not giveme an explanation. I wanted to leave at that point but we stayed anyway. Ordered food and it took a very long time to get thefood. They also ran out of lemons, didn?t provide the tools to eat crab legs and at that point I understood why there was notmany people there on a Friday night. Read more
Bad service not busy at all and of top of that we had a group of 4 and they automatically include 18% tip when clearly their... signs and menu says if you have a group of 6 or more it would be automatically included. Told the front person and they didn?tcare. Won?t be back. Read more
We came in n got seated quick, but sat for over 15 minutes before anyone came to take our order. Highly don?t recommend this... location at all. Employees on the phone at the bar. When we finally got someone?s attention they had a attitude. This place isdefinitely unprofessional. Read more
Came in at 10 till 5 for some dinner. We were the only 2 customers in the entire place. All 5 waitresses were in the front lobby... talking and cutting up. After no greeting and asking twice was the dining room open we were seated. After not having anysweet tea my wife settled for lemonade. We were not informed of anything except what did we want to order. The food came 40minutes later. The waitress was very inattentive. Did not recognize that my beer mug was empty until it was almost time to go.We had to share the one lemonade. The food (dungeness crab and snow crab)were presented at the table in a plastic steam bag. Tosay the least I gave it 1 star for the decor. It was somewhat trendy looking,but that is the only thing that kept this frombeing a total failure. Very disappointed Read more
I went to this location since Winchester could not get their act together when it came to sit down or answering the phone. The... ladies here was so nice they quickly sat you down and took your order. The drinks here were well crafted, the food was beyondamazing, and our waitress did check on us multiple times to make sure everything was included in our food and that it was cookedto our satisfaction. Cannot wait to come back to this location and enjoy another great meal. Read more
I and 2 other"s came in on a friday night around 6 place not buisy at all got sitted within 15 minutes no problem by why it took... so long for the food to come over an hour later dido't realize it had been that long and still cams out cold all the food servergets mad like am the one bringing her food greasy and cold fish and seafood bag cold she claims they had a largs group came inwhere at i didt see one afrer several attempts of her going ro the kitchen and coming back wirh cold food we left food on tablenot eaten and walked out my lst and last time if am spending my money my food will be right and out at a timely matter you'rebeen warned dont go to this place bad service and bussiness and no liquor licenses Read more