Reviews for Sonic Drive-In in Cordova, TN
I finally tried the 2 for $5 menu. Unfortunately the burgers were a bit disappointing. I usually get the SuperSonic Double... Cheeseburger, so there of course was a drastic difference. Lol other than that the food and service was good per usual. Read more
It was just what I needed. On a late night the food was fresh and tasty. Good service also.
This Sonic got the order wrong for 2 dinners, we order fries not tots but both came out tots. A chocolate shake was ordered but... a oreo shake was brought out. We let the shake ride but wanted fries. Inform them about the mistake and they brought out friesand apologized. Here is the kicker the waitress ask for the tots back. You understand not only did I give a 4 dollar tip butgave a 2 dollar tip when she brought the correction. Iam 66years old and had 1 daughter 2 granddaughters with me in a new auto.The manager must have told her to do that because no lay person of an establishment will touch food after it has been touch by acustomer under any circumstances. Do not care if you state that's your policy because you are wrong. I debating if I need toreport this to the Health Dept. The girl stated she will throw it way, I guess. she didn't realize the tots was mixed in withthe dinner. I know that's against health depth law unless you replaced the whole dinner. What was the point someone scamming youout of fries. We have been faithful Sonic customers but I wonder if the reason this Sonic doesn't have many customers comparedto the other two Sonic we go to, is the treatment. If I go to another Sonic I will be watching. Read more
Ordered from app. The screen kept saying it was logging out. It logged my order out and I pushed the button and asked and the... employee on the microphone was rude about me checking on my order. She said, "yeah we see it" and then hung up. The order wasmostly correct and tasted fine. Read more
I picked up family of four dinner tonight, they got everything right and everything tasted good. We will come back to this... location. Great customer service. Read more
!!DO NOT ORDER FROM THIS SONIC LOCATION!! I about threw up in my lap! Not the best sonic! Came in at 9:05pm to order a... cheeseburger and a sonic blast. Got the wrong order and had to wait for the correct order. The meat was sour and undercooked,the ice cream was like a slushy. Beware! The manager, KELLY just seemed rude and uneducated, whilst my server Jazmene was supernice and respectful. Props for JAZMENE! Read more
Absolute worst customer service. The last 2 times I?ve visited, the gentleman on the intercom has no welcome, can barely... understand him and gives u a dry answer when u ask if he got your order correct (because it was incorrect on screen andincorrect on my first visit). Then carhop brings me my order and my Oreo blast with ice cream dripping all on the outside of thecup. She says ?listen, that?s how he made it, I just picked it up. I can take it and wipe it off? She returns with an attitude,hands me my ice cream (not upright), after she offered to wipe it off. I say ?thank you? and she just walks off. I would ratherpay double to have food delivered than to deal with Luke warm, mediocre food AND attitudes. Read more
This location needs to be trained properly. This is the 3rd time they?ve messed my order up. If you scroll through reviews... others have had issues with their orders as well. Great customer service just poor training. Read more