Reviews for Popeyes Louisiana Kitchen in Memphis, TN
We paid for an 8 PC chicken only, with an extra breast; we only got 7 pcs, and NO EXTRA breast!! Store wouldn't answer the phone... when we called!! Read more
Today I ordered the 2 can dine with Cajun rice , macaroni and a apply pie. The macaroni was nothing but a glob of cheese, the... Cajun rice was not hot and looked disgusting. Long as the wait to get food through the drive thru, the food should be muchbetter. This goes to show many of us we?re better off cooking at home because these fast food restaurants don?t care how thefood is given to customers. Read more
First time coming to this location. Was in line for over 30 mins. Chicken was hot, so that?s why I gave the two stars. Hawaiian... Punch had no flavor like water. Customer service completely unavailable! Closing shift is definitely ran by teens. Will notreturn. Read more
Just sat in line from 1:56 until 2:39 trying to order and get my food. I was stuck in the drive through and couldn't get out. ... When the lady in from of me got to the window, she sent her food back in 3 times before she asked for a refund. During normallunch time, the appropriate thing to do would have been to ask the lady to pull up and continue to have the line to move. Theorder taker and the associate at the window were obviously not trained correctly on either job. Read more
Ordered via Uber Eats; missing fries. No one answers the phone, called 4 times.
This Location Is A Mess It is in my most humble opinion as a valued customer. That you either A) provide a salary increase for... employees at this location to inspire more individuals to pursue a career here. B) open a separate location right next to thisone. It is a shame how cars obstruct traffic sitting in the drive threw of this location due to its undermanaged underpreformed, staff. Speaking on staff if this place had more man power this location could potentially see a spike in profits overa 5 years period. If the drive threw line stretches from the lot to Kirby street, and they have to lock the doors to keepcustomers at bay due to over capacity inside it seems to me like this location makes a more than a couple pennies Read more
I never come to this Popeyes Chicken because the line is always wrapped around the building or into the streets. Today the line... wasn't that long and I wanted some popcorn shrimp. Even though I stayed in line for about 15 minutes I waited. I place my orderthe young lady told me that they did not have any change that I needed correct change or they would not give change back, I saidokay. My total was 7.20 so I gave up $0.80. that wasn't the problem, the problem was to wait in line that long and I got thewrong order. I decided to check 5 minutes away from the restaurant and instead of popcorn shrimp I got fried Chicken and thewrong drink so I drove back to Popeyes and when I went to go inside both doors were locked so I walked up to the window which Ididn't want to do and the young lady said you can't come to the window to exchange your food or return your food you have to getback in line which again was to the street. I told her I wasn't getting back in line for an order that they messed up. they gaveme my correct order and just handed it to me with no bag no sorry sir for the problem or thank you have a nice day, just handedmy food and close the window. Needless to say I will not be back to this location even though I love Popeye's Chicken theservice needs improvement and it seems like better management if they're running out of change. I've worked in a restaurantbefore and if I was in that situation where we had no change I would not round the orders up I would round them down, I wouldn'tcharge my customers more for something that is my fault. ** I had to edit because the shrimp was so hard and dry I couldn't eathalf of it and the beans and rice taste like yes been sitting under the lamp for a hour, I didn't even bother to return it, justcut my losses- Read more
Oh my gosh... I've never been to a Popeyes that was out of so many items! Totally reminded me of the scene in School Daze when... Lawrence Fishburne goes to the KFC and is offered white meat when they're all out!????? Waited in line for 20 minutes to findthat out and then left Read more