Reviews for Genghis Grill in Memphis, TN
Ok food. Disappointing service. They took my order size wrong. And they forgot to add an egg to my Pad Thai. I asked for a... regular size and they gave me a small bowl. Very slow service even if there are not a lot of customers. Read more
Showed up at 11 am to look at menu. Friendly waitress showed us the menu and how to order, we decided to come back for dinner.... Same waitress sat us and others. She eventually took our orders after checking on everyone else in restaurant.I then realizedSHE WAS THE ONLY WAITRESS IN THE ENTIRE PLACE. She was running around like crazy. I felt so bad. She was friendly and excellentand was definitely trying r her hardest. She had been there for 8 hours. I could not believe this. Whoever is running this placeis not doing it right. HORRIBLE MANAGEMENT! Shame on you! Read more
The skinny, dark skinned manager that works in the day time was so rude. She had a horrible attitude when we were trying to fill... up our bowls and we had not been here before so we didn?t know we couldn?t go back after adding vegetables to add more meat soour bowls would be full. If we?re spending $22 for a bowl, we should at least be able to have it to the rim of the bowl Read more
I own two businesses, so I am always paying close attention to the customer service in an establishment. It is a lost art. But... not here. This was my first time visiting a Genghis, and EVERYONE from the lady at the front counter, the bartender, the cook,and the lady I met that helped me with creating my bowl were ALL amazing!!! Whomever manages this location has created aphenomenal culture, and hired the right team! Great job! Read more
Amazing experience here, I just arrive near to the close hour but they still let me in, the waiter was super professional and... friendly, you can make your own signature bowl ???? chose your base, like a white or brown rice, and then you have a buffet topickup all the ingredients you wanna put i to your bowl, give the ingredients to the chef amd you can see how the cook your foodin the mongolian grill, 100% recommend Read more
Love it. Like the concept of make your own recipe and spice it up the way you like. Worth a try. Would try again!
It was a little difficult to reach items on the back row due to the window being down so low. Its not user friendly for people... over 6 ft. Let alone people 5'6 ft struggle as well. We were hollered at when trying to go around the back way to reach acertain veggie we wanted from the back row. However, the food was still very good and always is. Read more
This was great restaurant. Not very vegetarian friendly as all of the food is grilled on single big grill and same... utensils+spatulas are used to process all food!! Service was great and very friendly humble staff. If you are a vegetarian it?sa 3/5 If you are a non vegetarian it?s a 4/5 Read more