Reviews for Captain D's in Memphis, TN
My experience was real good I bought fries 24 shrimps ???? and I love the bread sticks could yall bring the lobster bites... back Read more
They have a new fish sandwich out and we tried it we love it far as Captain D's they have very good food not love they loaded... baked potato Read more
Today is 8/11/22 went through drive-thru between 1:00 and 2:45 pm. The food was excellent. We ordered 2 Deluxe seafood... platters. Baked potato soft well cooked, fish crisp outside cooked well inside, slaw cold and crunchy, hush puppies delicious. Manager working window with 1 other employee. They were SHORT STAFFED; GOOD SERVICE WITH TASTY FOOD. DIDN'T MISS ANYTHING INTHE ORDER. CUDOS. GET THEM SOME HELP SO I CAN KEEP COMING TO CAPTAIN D'S. THANK YOU TO THE STAFF ON DUTY TODAY. EXCELLENT!!!!!! Read more
I was disappointed for not being able to eat my meal inside. I started eating and a fight broke out scaring me trying to make... sure i had a place to hide. I'm 70 years old. I can barely walk and get around and very weak. With me taking dialysis i amexhausted very quickly. I was so scared instead of taking my meal with me i was in a hurry to get out that i thew my meal awayand took the trash home. I thought one of ladies fighting had a gun. They called the police but they never came which scared memore. I never would have put a plate of trash in my refrigerator if i had not been nervous and scared. I lost my Sunday meal. Ilive close to Whitehaven thinking the Captain Ds on Elvis Presley would never experience a situation like this. Thanks forlistening. I vented and got that out of my system. Robert Rodgers. Read more
Every time I come here during the lunch hour there?s always mess! And how come if you order a baked potato with no bacon you get... only bacon! Everyone doesn?t eat pork! Things cost too much for the same service from before prices went up Read more
Great service friendly and professional customer service. Love the 3:16 pm crew on July 15, 2022 Way too go everyone. Team work... when the system went down on that day it was hot outside and the manager's the team leaders and cashier they all were greatduring the heat of the moment excellent job. Read more
Went to Captain D's on my break as I was craving the lobster rolls, which I had at another location about a week ago. When I... made it to the speaker, all the girl said was "Go ahead", which should've been my first red flag. I proceeded with my order andpaid for it - she still didn't speak or thank me, which was still fine as I was hungry. However, when I opened my food the rollswere so smashed together I thought it was only one and literally had to check my receipt. After pulling apart the poorly madelobster rolls and room temperature french fries, I proceeded to call the restaurant to speak to management but got no answer. Iwill not be going back to this Captain D's for a long time, if ever... Read more
I usually don't make reviews.The employees have the worst customer service. Why don't they say? Welcome to Captain D's. May I... take your order? They made my order incorrectly. The lady acted like it was my fault. Most of the women who work there havevery bad attitudes including the manager. Someone needs to properly train these people. I like Captain D's but this one needshelp. They can not serve a small amount of customers in a timely manner.. The restrooms are nasty. The managers from theCorporate office need to save this restaurant before it gets worst. You should hire some shoppers to grade their experience atall of the Captain D's. Whitehaven customers deserve better food and superior customer service. Read more