Reviews for Auntie Anne's in Memphis, TN
I?d leave zero if possible. We arrived at 11:20 to be told very rudely ?we ain?t open ?. We were told about a half hour. We... came out of Hot Topic 15 minutes later to see someone being served pretzels. When we got to the window this time, we weretold again by the same woman that they weren?t open. You could see the exact pretzels out daughter wanted behind her totallyprepared as they were what she had just served her friend. We won?t try again. Read more
This was my first trip to the mall in a year. I went straight to Aunti Anne's. I got the cinnamon sugar pretzels and they were... AWESOME! Read more
My wife loves this place I never liked much less love a whatever it is they sell you know them twisted thing's with lot's of... salt and now these days different flavors. Plus I never learned to spell well. P. Read more
It really depends on what time of day and the day you order at this location; weekends typically involve long waits, and surly... service folk. Week days are best, especially after the lunch rush hour (after 1 PM). In general, the employees need constantreminding (by upper management) that they are in a service business, and MUST treat customers with courtesy and dignity. Read more
This was my second visit and it is safe to say, this location lacks good customer service. I didn?t even receive a greeting. I... decided to visit the location across the road at Walmart instead. The employee there was a lot more vibrant and welcoming. It?salso slightly cheaper than the one at the mall. Read more
Very disappointed today. Had been in the mall a while doing some last minute school shopping thinking my only reward would be my... normal stop at Auntie Anne's. Well today my cashier was rude, never spoke to me only to breathe something under her breath whenI pointed out i didn't add caramel with my order. She even rolled her eyes when she removed it. I wasn't told thank you oroffered to purchase a drink or anything as they usually do. Ms. Sarah is always friendly when I come she at least came out tosay hello this is why my rating is a three. But Deja number 7341 acccording to my receipt doesnt value her job at all. I willnot utilize your services when I see her at the register. Bad service makes your food taste bad.... Read more
We wanted 3 regular pretzels. They had one. They had a bunch of other stuff. But no pretzels. The one the had was hard and... stale. Plus the girl behind the counter couldn't open her mouth enough to speak proper English. Read more
I?ve been wanting pretzels for weeks and the one where I live is temporarily closed, this one said it was open. When I arrived... there was no employees to be seen. My disappointment is immeasurable and my month is ruined. Read more