Reviews for Dunkin' in Melrose, MA
If I had the chance to give this a zero rating, I would?ve. Burnt my damn croissant and put way too much ice in my drink than it... should?ve been. Read more
Dunkin is a lovely place. They make wonderful coffee and donuts. It's my favorite hangout. It's too bad like everything else in... life it's become too expensive to go to everyday. Read more
The person that waited on me Melvin is very good at his job and should be the manager!
I'm surprised to see bad reviews- this dunkin has the best tasting iced coffee by far- I don't know what they do different but... it doesn't have that chemical taste all the others have. I hope they don't change! Seriously such better tasting coffee thanother DD. Read more
Ignored by female worker, had Lyft waiting expressed my concern. Female fixed male his drink while DD male took just 1/2 my... order ... ran around, older woman came out...time just passing...no one else even in the store! Hot decaf was empty..?? so hehad to put new grounds to make some. I was running on time now so I yelled just use caffeine! The girl pours residue of decafand adds my cream and sugar...something in my gut told me to check...the coffee was lukewarm! The man, without saying I was aliar, said no it was fresh. I told him to stop saying I'm lying and stick his finger in it...he did and then speaking with thegirl in "their language" rude! She makes me a fresh HOT cup. My driver wasn't happy and it cost me more for my ride withLyft. KP Read more
They got my coffee order wrong. One coffee. No big deal, right? When I mentioned this to the employees at the drive thru they... told me I needed to drive away as I was holding up the line of customers. They said that to me repeatedly. Also, I went therethe previous day, ordered the same exact thing and paid almost two bux less. Yep. When I mentioned this to them at the drivethru the response I got was, "prices go up all the time." Ridiculous. Thanks for the experience, Dunkin'. Your nasty employeesreminded me just how great the coffee is that comes out of my own kitchen. Hassle and attitude free. Just how I like it. Read more
New place updated looks a lot nicer and cleaner. Good staff gets really crazy in morning because of middle school.
This is a great dunkins. They are friendly and caring and they have great customer service skills. I go outa my way to go to... this dunks Read more