Reviews for Wendy's in Mechanicsburg, PA
Never go to this Wendy?s unless you want to wait over 40 minutes in the drive-through line and then get to the window and say... you have a mobile order and they deny you your mobile order that you already placed online because you didn?t tell them in thespeaker. I was very polite to the woman and I Exclaimed that my order was already placed online however she told me that I wouldhave to go to the back of the line because the man behind me had three orders placed even though I already placed my orderonline. She was very rude and unprofessional and I know they?re short staffed however there?s no reason to treat somebody theway she treated me. Would give zero stars if possible. Read more
Worst experience at this Wendy?s. We sat in line for 20 minutes waiting to order. When we finally got our food the burger and... bun were rock hard. It was a joke of a son of a baconator. We got 3 frosty?s that we had to drink because they were so soupy.Biggest waste of my money. Read more
Terrible service! I came through and ordered a junior bacon cheeseburger for my mother, when I returned home we found a burger... WITHOUT a burger patty. My mom brought the meal back to fix the order and the lady at the window argued with her, refused togive her a new sandwich, insulted her and then refused to give her name. They need better training and if they no longer serve ajunior bacon cheeseburger, that should have been stated at the window and we should not have been handed a sandwich without apattie and then given attitude. Wish I could report this to management because it was completely unnecessary and unprofessional. Read more
I walked here on 9/29/22 at 5:20pm and found both doors locked. There were no signs saying that they were closed. There were a... lot of cars in the drive through, so I know they were making food. If they are going to close within the posted open hours,they should put a sign on the doors saying that they are closed. I wasn't about to stand in the drive thru line for a half hourto get food. Read more
Observing while waiting in the drive thru. The building is covered in lantern fly?s. Keep your windows up! Also check your bag... before pulling off make sure your orders right found out today they just put what they want to give you in your bag. Read more
This Wendy's never seems busy, but I always get fresh food which is nice. My order has never been wrong either. The staff are... usually pleasant and service is quick. Read more
Unfortunately the place seems to be going downhill. Not the cleanest place you would want to eat. Tables are not wiped down,... chairs are in disarray, and trash / food all over the floor. The staff argue behind the counter as customers are waiting inline. The fries are soggy and the chicken nuggets / sandwiches are dried out. Read more
If you aren?t in a rush and have about an hour to spare, go to this location. I?ve tried going here twice in the past 3-4 months... and both times I?ve left the line for the drive-thru due to really slow service. Last night (Saturday) it was around 5:30pm andthe dine-in part was closed. Line wasn?t too long so I was 5th person in line for the drive-thru. One car would move up & thenyou would sit for about 12-15 minutes until the next car went. I finally gave up and left. This used to be a really goodlocation and I?m not sure what happened. But I would avoid at all costs if you?re in a rush and don?t have that hour to space.Otherwise, paint your nails, wave hi to every car that drives by, color your hair, take a nap every 12-15 minutes etc., whileyou wait. Read more