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Reviews for Smoothie King in McKinney, TX

Leah Shelton 2 years ago
2

I absolutely love smoothie king, but the customer service at this location is really poor! The girl at the front ignored me... while I stood at the mobile pickup line, then told me very abruptly they didn?t have my order after told I was there to pickup.I showed her my confirmation code and confirmed the address and she just stared at me. I asked if they please could make thesmoothie since it was paid for and I had confirmation, she got upset and said ?that?s what I was gonna say? rudely? I had evencalled to let them know I would be running late, and they told me it would be in the freezer, but didn?t confirm my order oranything. Don?t order mobile or pickup from this location!!! Read more

Lindsay Lintelman 3 years ago
1

Used to be good, but past 3 haven?t been blended fully. Quarter sized chunks of ice and other ingredients. Couldn?t drink it... with a straw. Forgot to add enhancers I paid for online. Won?t be going back. Smoothie King in general is great though, so tryanother location! Read more

Ashlee Jones 3 years ago
1

This place used to be amazing, but now, not so much. All of their smoothies are water down and they taste like you?re drinking... fruit juice. They also got another customers drink order mixed up and they couldn?t tell him which was which. Read more

Amanda Jackson 5 years ago
1

I spend A LOT of money at Smoothie King and the location depends on if I?m near my office, house, or out of town on business. I... order the exact same drink every single day and have never had a problem at any location EXCEPT for this one. I just moved thethis area a few months ago and stopped by my first day here. I asked for no protein powder in my smoothie like always, as I havea medical condition that only allows my body to process a small amount of protein a day so I have to be very careful I don?tever add additional protein to my food. This is no one?s business, and I don?t owe an explanation to anybody about why I don?twant added protein in my drink. The guy taking my order gave me an attitude the moment I asked for no protein, and that?s neverhappened before at any other location. I didn?t understand why he was so upset... I?m still paying for the protein and they getto save on the product- what?s the big deal? Well, the moment I got in the car and took a sip I knew immediately he put it inanyway. I have this drink every single day and would know the difference in a heartbeat. I thought about going back in andasking why he did that, but I honestly didn?t want to deal with his attitude. I was running late and decided against my betterjudgment to just drink it anyway. Wrong decision. I broke out in hives for days and had kidney and liver pain, as my body wasnot used to the surge in protein. I thought about calling the owner, but didn?t want to get some ignorant kid fired for being ajerk since I chose to drink the darn thing when I knew better. After that I avoided this location until a few weeks ago, as it?sconveniently located near my house. My mom who works for me went in to get one for me on our way home from work and she orderedmy usual. She knew what had happened last time I went there because I was so sick, so she was very adamant about no protein. Theguy gave her such a hard time and said that they still would put the protein in because it?s Read more

Celia Shalene 5 years ago
5

The lady working was AWESOME! She was alone and had 4 waiting customers, but managed to greet us all with a smile as we walked... and took time to answer questions all while making smoothies. She rocked it! Read more

Marnie Stewart 6 years ago
1

I don?t like this location. I got one of the protein smoothies and I switched out whey protein for the vegan protein and cows... milk for almond milk. It came out chalky and gross. I asked if they could try and fix it and all they did was blend it again. Isaid I like the flavor but the texture is bad, can you try putting a bit more almond milk and see if that helps? They refused,saying it was extra. They put the blame on me for ordering substitutions- But all I did, like I said, was switch one milk andone protein for another. I asked if they could just make me another smoothie. So I got one that I didn?t like as much, my usualthat I was trying to change up by ordering the other one. Surprisingly they didn?t charge me for it. They made me an entirelynew smoothie but they weren?t willing to part with a few squirts of almond milk to try and fix the smoothie I really wanted? Thereplacement smoothie is one that has been made very well at other locations but is very bad here, it?s the vegan proteinsmoothie, that?s why I wanted to try something new. I won?t be back. Read more

Angela Covington 6 years ago
1

I go to this Smoothie King at least four times a week and the people that work here are rude! I went in today and I stood at the... counter to wait for someone to wait on me and the girl looked over and said I will get to you in a minute. Not I'll be rightwith you after she leaves me standing there for almost ten minutes. I am done with this location! Everybody at my job goes tothis location and has nothing good to say about the service. I will now drive to the location on Stacy Rd. Read more

Wade Moore 7 years ago
2

Don't expect the level of service or convenience that all other Smoothie King locations offer. Most staff I have come across... barely have a grasp of the English language. Other stores I've been to, I've been able to call in an order ahead of time. Nothere, they say they don't have a phone but there's a number listed for them. Smoothies made right, for the most part it seemsbut they're definitely not in a hurry to provide any level of customer service Read more