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Reviews for Mountain Flour Bakery in McHenry, MD

Rickelle McVey 2 years ago
1

Terrible bakery with terrible business practice. I had been looking for a bakery for my sons birthday cake but unfortunately... started the search later than I had planned. After several days of being told ?no? I sat down and made a list of about 20bakeries within a 30 mile radius of Morgantown WV (where the party was held) and Charleston WV (where we reside.) Mountain Flourbakery was only 55 minutes from Morgantown and it appeared they made very detailed and beautiful cakes so they were at the topof my list! I called and spoke with someone over the phone explaining all the details of what I wanted for my sons birthday cake(basically a swimming pool with dinosaurs in inflatable tubes swimming/playing at the pool). I included every detail I wouldhave liked to have and the lady I spoke with asked me to hold so she could check their calendar and ask the head baker. I waitedand she came back to the phone and told me they could do it and then asked me to send my inspiration pictures to the bakeriesemail which I immediately did. I heard back from the owner Pamela Warnick the next day (Sunday) >24 hours after I had sent theinitial email with pictures and typed details of what I wanted. It was a short blunt email and stated they could not dosomething that elaborate in such short time but they would gladly still make my sons cake. I saw this email late on sunday andresponded asking what they could do because if they were unable to do anything pool or dinosaur themed I could just have Walmartor Giant Eagle make a sheet cake and save the 55 minute drive to and from their bakery the day of the party. I did not hear fromPamela all day Monday (understandable as it was Memorial Day) but also did not hear from her at all Tuesday so Tuesday earlyafternoon I wrote another email asking her to please let me know what she could do or not do for my sons cake in 4 days. At thispoint I was assuming I wouldn?t hear back at all and had contacted a local supermarket to make my so Read more

Gabriella Strait 3 years ago
5

Best cupcakes I ever had. I picked them up on July 26th, had my ceremony on July 28th. Delicious! Still very moist. I left for... my honeymoon on July 30th, and got back a week later. Finally got back into the cupcakes today, August 8th and they're stillgood! Not dried out, as good as they were on the day of my wedding! Read more

Sarah Turnbaugh 4 years ago
5

We absolutely loved every flavor we got from Mountain Flour Bakery for our wedding! The cupcakes were delicious; apple spice,... pink champagne and chocolate & PB. Pamela was SO helpful during the planning process and scheduled a tasting around our schedulesince we're from out of town. We got a small semi-naked cake and it was so beautiful and delicious. The bakery also does smalldesserts, which we got for the rehearsal dinner and everyone loved them! Would highly recommend this bakery for your wedding!!! Read more

Chris 5 years ago
5

Her cakes are amazingly beautiful!! She takes great pride in her work! I have had things made for different occasions and it is... the same everytime!! Delicious!! Almond is by far my favorite cake flavor Read more

Michelle Sheehan 5 years ago
5

Shawn was incredibly detailed and professional and communicated with us to ensure we had the perfect cake. When I entered my... reception, the first thing I noticed was the cake and my jaw dropped. The cake was stunning and more beautiful than I evercould?ve imagined. Not only did it look amazing, but it also tasted great, I highly recommend Shawn to get your dream weddingcake. Read more

Tammy Barlow 5 years ago
5

My daughter and her fiance went and had cake tasting today at the Mountain Flour Bakery and Pamela was so patient and... understanding with my daughter and her fiance that we decided to go ahead and book this company for her August wedding. Pamelawas a great host. Read more

HaveDogWillKayak 6 years ago
4

The cake I ordered for my parents 50th anniversary was perfect. The order was taken over the phone, so I didn't get to describe... very well what I wanted. I pulled photos from their previous cakes and asked for a combination of multiple cakes. It came outperfect! Exactly what I wanted! Also, I was worried bc I didn't get to try the cake flavors before I ordered. I had twocompletely different cakes in each tier and they were amazing, just wish I'd ordered the Key Lime on the bigger tier...or thewhole cake! My only complaint was with the pickup of the cake. The staff working in the bakery didn't seem to know where my cakewas. It was sitting up on top of the bakery display window. The lady pointed to it and said "It's right there" and walked away.No-one attempted to help us get it down. Customer service was definitely lacking that day. Read more

Danielle Adams 7 years ago
5

We were on vacation in the area looking for a birthday cake and I found Mountain Flour Bakery. I sent an e-mail to see if I... could get a 1/4 vanilla sheet cake, whip icing and chocolate mousse filling for two days later. It was the best cake we haveever had. Thank you Pamela. Read more