Reviews for Wendy's in McDonough, GA
Ordered online last Saturday and went to pickup only to find out there was nobody at the location. Doors locked and lights off... at 8:30am and I?m out of $10 and no food. A employee who was also standing outside waiting to start his first day at work wasgracious enough to take my name and number to give to the manager to get me a refund. I emailed corporate and they said thefranchise owners would reach out and I have yet to hear back. This is unacceptable. Read more
This is the worst Wendy's I've ever been to. The lady at the drive thru was rude. You could tell she was having a bad day. She... made no effort to hide how she was feeling. There was no greeting, smile or even a thank you, come again. People like this haveno business working in any position that requires them to deal with customers. Her behavior and the condition of my food wasenough for me to never return. Whomever owns this location need to send their employees to Chick-fil-A so they can see howcustomers should be treated and how food should be served. Read more
If I could rate this place no stars I absolutely would. Went here for breakfast and repeated to the lady taking our order we... wanted sausage and cheese biscuits. We ended up getting bacon sandwiches??? Then we also ordered sausage and GRAVY biscuit. Sheput the gravy on the biscuit and wrapped it in the paper. So when we opened it, the gravy was EVERYWHERE. Would never eat hereagain, even if it was last resort. Read more
Went inside with one of my little ones. Our orders were taken pretty quickly and the food was ready before we even finished... making our drinks. Had to make sure we got a Strawberry Frosty for the wife. Good experience during a busy time. Read more
I walked inside and stood at the counter for approx 5 mins. I was the only one inside needing to make and order. A few other... people were waiting on their orders to be filled. No one even acknowledged my existence to say be right with you or anything. I eventually left and went to Chick Fil A who had a long line but serviced me in about 2 mins. I like Wendy's but thisparticular location has consistently let me down. I'm not sure if the customer service training is lacking or the employeesthere just aren't personable. I'll skip this location from now on. Read more
I would give this place a 2 based on how S L O W they are BUT because I know they don?t have nearly enough employees and I... appreciate the ones who are willing to work here. Most of the time my order is correct. Even if it takes half an hour to get it. Read more
Wendy?s employee was wrong for giving this 1 small piece of lettuce to me (a customer). I should have left when I saw how dirty... the floor (in the lobby) was; however, their restaurant score was a 96. This Jr. Cheeseburger Deluxe wasn?t good; I guess youget what you get, and it?s (thumbs down) not worth a finger lick. Read more
Tried the new Italian chicken sandwich, garlic fries, and peppermint frosty.. all 3 items are out of this world delicious. ... The young girl at the driveway was so sweet and polite, definitely not what I'm used to at most Wendy's. Read more