Menu for Great American Cookies in McDonough, GA

Went in to get cake pops for my daughters birthday. I called ahead to ensure they would be there?- when I arrived no one greeted... me or even acknowledged my existence. FINALLY after another customer walked in and was greeted did someone come from the backand without gloves or a hand wash decide to get me my cake pops. Not only did she TOUCH one of the cake pops where we have toeat it with her BAREHAND. But when I asked if she could get gloves she seemed annoyed. After which SHE DROPPED TWO OF THE CAKEPOPS that I needed for my kids birthday. No apology or nothing. I think if she would?ve at least apologized it would have made ahuge difference. The customer service here has always been hit or miss. Go with very very low expectations and don?t ask them towear gloves because apparently it will cause them to accidentally ruin your kids birthday. SMH. Absolutely the worst. Sittingin the parking lot trying not to cry. Hope everyone else has a better experience. After reading other reviews unfortunately I?mseeing a pattern on who they decide to greet from who they don?t and I am deeeeply upset. Unacceptable. Please train youremployees to give greetings to every patron?- because all of our money is green. Read more

I don't get what the hype is. To me the cookies were very "processed" and left a yucky coating and aftertaste in my mouth.. i... was sad because I have been hearing about this place for years. I think I will pass next time. Read more

Great American Cookies inside of this location is good. Their cookie slices are super soft & fresh. I wish this location was... closer to my home, keep up the good work & providing friendly service! ???? Read more

everytime i come to this great american cookie the staff acts like they don?t want you to be in there and rush you. this is like... the third time i?ve had this experience, and it never changes. it?s always so much attitude from everyone that works here. Read more

Our cookie cake turned out great! I've bought a few cakes from this location and everyone is always very friendly and our cakes... are always cute and completed on-time with no problems. Read more