Menu for McCloud Hotel in McCloud, CA

Definitely a 5 Star destination! Excellent food, amazing wines, exquisite service, and an experience of days of old. Built over... a century ago, Go and enjoy! You will want to stay again and again! Read more

I sometimes wonder whether we were staying in the same hotel as some of the other reviewers. We stayed here 7 years ago when we... rated it as one of the best hotels we had ever stayed in, which is why we returned for 2 days in October 2022. On arrivalaround 4.30pm there was no one at reception, and our key was in an envelope on the desk, so we found our own way to our room.The whole hotel had clearly seen better days, and there were scuff marks everywhere, dirty carpets, and a room with spartanfurnishings. They advertised a "wine hour" both on the website and in reception, but there was no one around to enable us totake advantage of it. We eventually found the owner and asked whether we needed to book a table for dinner. There was no foodoffered on Monday and Tuesday evenings, and neither did anywhere else in McCloud so we had to drive into Shasta about 11 milesaway. The breakfasts were basic, with prepacked cereals in plastic packages which we were expected to tear the tops off and useas a bowl unless we specifically asked for one. The cooked breakfast was poor. There was no tea in our room, so we had to savesome tea bags from breakfast, plus a cup of milk and take them to our rooms to use later. There was no bar, and no way to buydrinks during the course of the evening. I could forgive the lack of TV in the room if there had been some hospitality, butthere was none. There is no maid service in the morning. On our return from a hike at the end of the day our bed remainedunmade. There are never any staff around apart from at breakfast. I could go on, but what's the point. This is NOT a $200 pernight experience and we have had better service from $80 per night motels. At this price point, we would expect some service,the ability to have dinner and drinks, and thermostatic showers in the ensuites rather than mixer taps over a bath behind acurtain, and clean carpets. We will not be back. I have given it 2 stars, which is generous, because at least t Read more

My wife and I visited here last weekend for three nights. It was a trip for my wifes birthday which is always a big deal to me.... Being a special time I ordered flowers to be in the room upon our arrival. This service is offered when you book on-line. Upon arriving in our room, there were no flowers. There was only one person working in the building. I asked her about themnot being there. She shrugged her shoulders but did call Cindy the owner. I never received an apology or sorry from eitherparty. I texted Cindy about it and asked to have it taken off of my bill. I never received a response. It would have beennice to get an apology from Cindy. There is a sheet in the room that says the Sage room is closed. But our first night there itwas open and a number of people were there eating. It was closed the other two nights we were there. A number of couples camein and asked "us" if the Sage room was open. I also asked to have reservations at the Axe next door for the night we arrived. They had no reservation for us. There is advertised wine between 4 and 5. There was never anyone there to make thathappen. There is advertised a breakfast "to order". There was a buffet that was quite acceptable. What it boils down to is ifyou want customer service, this is not the place. They need to change their website to what is really going to be available. Wedid enjoy our stay there and in the area. It just should not have been full of frustrations. But we found a gem at the golfcourse where there was fantastic breakfasts and lunch. Read more

My friend and I stayed at the guest house in the room with the clawed bathtub. So cute! There's a beautiful view of the top of... Shasta from the veranda and the room was cozy. We nearly didn't book because AC wasn't listed on any of the guest houseamenities list (we thought the house might be too old for AC), but we decided to go for it. Luckily, it feels like the housemight have central AC and there's even a fan in the room. It reached 100 degrees outside this weekend, but it was still cool inthe room. Anyway, I very much recommend the guesthouse! I can't speak to the service since we didn't really use it. Read more

McCloud Hotel is a beautifully restored historic building in the quiet town of McCloud. A block down the street there are a few... shops and places to eat. A home cooked breakfast is included and it was delicious. The innkeeper, Cindy, was delightful andprovided an abundance of historic information about the hotel and the town. Read more