Reviews for KFC in McCalla, AL
It is a small KFC attached to a gas station, yet it is one of the better KFCs as toward the mention of quality and service.... Quick service, no wait time Read more
Decent crew, fast service, awful chicken sandwich. Dry, chewy and thin. Nothing at all to come close to a comparison to the... other brand chicken sandwiches. Couldn't even finish it. Read more
Was going to order food but there was a little kid sitting with his shoes up on the counter where you order. Unsanitary, but... also not surprised based on the lack of cleanliness of the rest of the building. Read more
I stopped @ this McCalla KFC location. I waited in the drive-thru frm 10:52 until after 11am when the sign on the intercom said... they opened. During this time, other vehicles came behind us. I saw an employee attempting to be let in the building @ the backdoor. After no one responded, I drove around to the window. The same female employee was still waiting outside the side door tobe let in; we could see another older female inside & she saw us. She finally let the employee in. After a while, the olderwoman came to window & said they weren't open yet in a irritated tone. I asked the time would they open. She said at 11. It wasafter 11!?! She had a horrible attitude. She said it would be 5 mins, that they had problems with the system, that I couldn'twait there & I had to get back in line. I explained that I'd been there already waiting in line until after 11am. She raised hervoice as if she was chastising a child. I requested her name, MARILYN, & we left. My family member said she had a similarencounter with this unprofessional, nasty attitude person in the past. Perhaps she needs a new career that doesn't involvecustomer interaction. Read more
They need better customer service. The lobby is closed I get that but why they act like truck drivers don?t come here to eat.... They will see you standing at the drive thru window and won?t take your order. So I put in a mobile order then went inside topick it up and dude getting hard cause it wasn?t on the screen yet. This place used to be good I don?t know what happened. Nottoo mention my chicken pot pie only had 1/3 container of food. I?ll take my business down the street from now on. Read more
We ordered for Mercedes, they were nice and had everything ready on time (10:15-10:20am). However, as I was only the person... picking it up and not eating it, I was informed later that they had left out ALL the biscuits and since this was a large order,it made me feel bad because I did not know what to look for throughout the order and I was informed that this was a constantthat had happened before (biscuits being left out, had I known, I would've searched). So I hate to give you all three stars butfor that reason I am. Read more
If you're driving anything larger than a SUV this is not the place to stop for a meal. What is the point of being connected to a... truck stop when people can't even place a to-go order. This KFC is Not trucker nor charter bus friendly. Read more
It's a fast food restaurant. They were having to ask ppl to wait patiently until they could get the order screen cleared so... they could take our orders Read more