Reviews for Cold Stone Creamery in McAllen, TX
Edit** Went again with my parent and it's still the best. This place is pretty good. Ice cream was really good. I think better... then a blizzard from DQ. Read more
I love their coffee ice cream with walnuts and fudge in a waffles bowl! So good!!
Unfortunate to say the guys serving have no customer service mindset. They keep you about 30 minutes waiting in the line, very... unproductive way of serving and managing orders taking forever to take orders or to charge. So finally you advance to be servedand they just say, ?oh sorry we ran out of strawberry ice cream?. What? Very frustrating that the guys in the shop do not havethe minimum sense of attention to the customer like to put a signal or just let know the customers in line that they do not havesome flavors available. The ice cream there is good, but the service is the opposite. Read more
Three employees stood talking with each other while my partner and I stood in front of the empty ice cream trays. A sign was... taped to the glass partition that said they only had three flavors, but two were already scratched out. A customer canunderstand technical difficulties, as we did, but there?s no excuse to be rude and not even acknowledge the people standing infront of you. A woman walked in after us and was shown the same lack of respect. We went next door where the doors were openand people were inside, but the employees looked at us, said they were sorry but they were closed. It was a small gesture, butit showed the level of customer service and, honestly, just plain common courtesy. We?ll likely go back to that one, but wedon?t feel encouraged to come back to Cold Stone at this location. Zero stars for customer service here. Read more
Ice cream tastes freshly made and super creamy. Location is not overcrowded and tables are clean
I am still craving the special Red Velvet Cake and Strawberry Ice Cream Sundae they were offering during February. It was so... delicious and creamy! It has been the best ice cream I've had in years! I need t9 visit again to check out their newest menuitems! Read more
Ice cream is tasty! Ordered chocolate with cookie dough mix-in and fudge topping. Only issue is there was barely any cookie... dough, but it was still good. Read more
Best place to ever get ice cream the difference between them and Baskin Robbins Is that Baskin Robbins ice cream in store-bought... but Cold Stones ice creams are made by hand which is why I highly recommend you to come and to bring your kids here and at ColdStones it?s all about the people??#besticecreamever Read more