Reviews for Wendy's in McAlester, OK
Very friendly staff! Quick service, they actually brought our meals to us, not just once, but every time I've been in lately.... Salads are good, burgers must be too, grandkids keep asking to go there. Frosty's are good too. Just the friendliness andkindness of the staff makes it nice to go back. Read more
Food was okay. We ordered the fresh seasonal fruit and when we got home to eat saw that the container was nearly empty. Please... take a look at the pics. This was just unacceptable and we won't be going back to Wendy's again. By the way this was at theirForney, Texas location. Read more
Had not tried a Wendy's in a long time but ended up with a gift card so thought I would give it a shot. Kind of the way I... remembered it as so-so. Order my burger without cheese but of course got two slabs of cheese on it but overall the flavor wasokay but not my favorite fast food type burger joint by far Read more
Went into the restaurant at lunch time. The entire restaurant was filthy. There was only one customer ahead of me, but the... amount of time it took to be waited on, seemed like a dozen customers were ahead of me. A group of ladies came in after me, andI heard them tell an employee the lady's restroom was dirty and out of toilet paper, the employee responded: "are you going toorder or not?" I advised the group that I would find another place to dine if I had to do it again and they agreed with me anddeparted. I had already paid for my food. When my order was ready the food was cold. I was very disappointed at the level ofservice and sanitary conditions. I made a stop at the men's restroom on the way out, and I was shocked at what I saw. I amunsure as to how long it had been since the restroom was cleaned. The entire restaurant was a disgrace. I think that the healthdepartment would shut this place down quickly if they inspected it. Very disappointed that one of my favorite restaurant chainshas a facility like this one. I will not do business with this location again. Read more
Tried Uber. They accepted the order, then canceled 20 minutes later because (judging from the reviews), nobody works there and... the people who accepted my order were ghosts. Makes sense, right? So now I'm off to try the better burgers with the MEATS!Arby's ???? Read more
I stood at the counter for almost 5 mins. No one even said hi. There was 1 customer sitting down eating. I left after I realized... I still couldn't get food for another half hour. Read more
I avoid doing negative reviews and sent the following to the Wendy's contact email asking that they confirm it was received. My... thinking is that a manager aware of the issues is better able to correct things. I never heard back. We thought Wendy?s wouldbe a dependable stop. I remember my first time to have a Wendy?s burger. The year was 1979. The burger was hot, juicy, tasty,and SQUARE. I?ve used Wendy?s many times over the years after that first positive experience. My impressions on Store #10837 inMcAlester, OK. 1. The grounds needed policing for trash pickup. (storefront/parking). 2. The dining area had several tables withleft over fries and trash paper. 3. Men?s restroom had a hole in the wall next to the urinal about 8?x24.? If repair was inprocess, some indication of that would be nice, but it appeared to be something left for a while. It appeared there was waterdamage around the window where we ate. Caulking was separated and tiles were water-stained. 4. Our burgers were barely lukewarm.The fries were slightly warmer but not anything approaching hot. 5. The ice machine wasn?t working. We were fine with havingcold Cokes without ice. The young lady who was taking orders was courteous, but listening to her repeatedly saying ?We ain?t gotno ice? got old. A manager might have helped her adjust that to ?I?m sorry, but our ice machine isn?t working.? 6. The front wasunwatched for several minutes at a time with all employees in the back. I'm sure they were working, but would think someoneshould be observing the dine-in customers for safety and service. Sorry for the negative comments, but I know that it?simportant for a store to represent the standards of the franchise they?re associated with. Read more
Just needed a quick lunch while driving through. We always stop here. Great service.