Reviews for Subway in Mayfield Heights, OH
So we are denying service to disabled people with service dogs? How despicable! You?re lucky the young lady isn?t sueing you... which she has every right to! Subway as a corporation should do a major educational seminar on ADA compliance and this franchiseshould be more aware and funraise to help educate the public! Do better! Read more
why would you guys refuse service to a girl with a service dog? you guys are uncool
To the attention of:. The owner of this location, Dear owner: I got at this location on Tuesday, September 21, 2021 at 7:35 pm.... The station where the meats & vegetables are at was extremely disturbing and disgusting, the lights were off and there were notlids on top of any of the cold cuts as usual; the meats looked messy. When I got in, I politely asked the two African Americanladies if the place was already closed (because it looked like closed already), only one rude lady responded NO!!!! She rolledher eyes as if I was about to ask for a favor or some sort. I ended up just walking away because I always have bought sandwichesat this location and I had never experienced such poorly customer service. Read more
When we first came in the two females were extremely rude whispering and rolling their eyes! And the sandwiches were made very... poorly! 9/12/2021 @2:25pm very upset ! We?re not wearing facemasks just wearing under chin Read more
Service was great and sandwitch was well prepared,thank you guys for having great customer service and fresh product .
No basic human decency...It is 9:30 pm, 30 minutes before the closing hours. I purchased a sandwich and a drink and sat down to... eat it, because the massive downpour knocked lights out in my entire apartment building. One of the workers told me that thedining room is closed. I asked for 5 minutes, so I didnt have to eat my sandwich in the dark. I was told that it is companypolicy and that they would get in trouble with the manager. I understand rules, but your establishment IS open and normallythere would be no issue, but I literally had no where else to go...disappointing... Read more
Best subs sandwichs in the business.
Violates ADA rights. This location needs to do better.