Reviews for Dunkin' in Mayfield Heights, OH
Ordered the specialty cookie butter cold brew foam and it was nothing like we were served at other Dunkin's. It was awful and... lacked cream. Also had a cold brew coffee asked for cream and was given none. Employees just wanted to clear the drivethroughline as fast as possible and didn't care about the quality of our order. I would not go to this location again. Read more
I'm so grateful for the workers at this location. I accidentally put my mobile order for the Dunkin down the street, but they... felt bad for me, so they offered just make my order here. They did it within a couple a minutes even though there were quite afew customers and oh my goodness my hot matcha latte and bacon, egg, and cheese croissant were the best ones I've ever had at aDunkin. They really piled on the bacon as well and cooked it cripsy. Absolutely wonderful experience and the workers were all sosweet as well! Read more
This Dunkin? is open 24/7. No other Dunkin?, Starbucks, coffee shop, etc. is every open past 8pm which can be super... disappointing sometimes. Saves me a trip out to Geneva?s 24hr Dunkin?, for sure. Read more
I am a frequent dunkin'er at this location and a majority of the time I get some great customer service - to the young lady who... gives me a quick chat while waiting for my coffee to Essence - who was from another store and helping out - I get pretty muchall the time great service - there is an exception or two for the middle of the afternoon crew - but I understand - this storeis always clean, I have only had one mishap with the wrong donut being given - there is always a line but the team does gothrough it very quickly. I will continue to go to this location and please ensure that the great customer service received overthe headset to the drive-thru window receive their accolades on continuing to make sure Dunkin is my number 1. Read more
I was looking for a glazed fried cake type donut (sometimes called "old fashioned") and the closest that they had was a glazed... plain cake. It was too dry and crumbly. My wife wanted a peanut covered donut and ended up settling for a jelly filled which wasalso dry and also under filled. My coffee, however, was good. Read more
Decent donuts, but taste mass produced. Not my favorite coffee by a long shot. But, store was very clean, staff was fast and... they were friendly. That helps. Read more
The mint hot cocoa was delicious, as well as the jelly filled donut. The young ladies working there were very nice and helpful.
What can I say? Me and my dad used to go here for donuts and iced coffee all the time. Service (compared to some places around... here?) is good, and food/drinks will be served in not a lot of time. 5/5, no complaints ???? Read more