Reviews for Boston Market in Matthews, NC
I Absolutely love Boston Market ??!! The customer service was awesome. The food was delicious ????. We didn't know that the... Turkey is now seasonal. So we were a little early for that. Also as a Travel Business Owner I love trying places so that I canrecommend them to my clients!! Read more
Haven?t had Boston Market in over 15 years. I enjoyed it while in college. Decided to give it a try?. The building looked run... down and the inside poorly cared for. The food behind the window looked like it had been sitting there all day. I was stillbeing optimistic and picked the meatloaf with spinach and yams (since they looked edible, unlike everything else that lookedlike it?s been sitting out all day). 2 bites in and I couldn?t do it!!!! Felt like I would get sick from eating this food. Ididn?t check the sanitation score, but wish I would have prior to ordering. My boyfriend ordered the chicken pot pie and 1/2rotisserie chicken w/ the same sides as I did ( only decent looking ones)? one bite into the chicken pot pie and he was DONE? wetried!!!! Can?t do it!!!! Boston Market is not what I remember it to be!!!! =( Read more
I once had this location rated 5 stars. The dining room is falling apart. Most tables have been removed. Broken tile is in... multiple places. This was once a great place to get some tasty chicken, turkey, and some nice veggies. At one point they had adelicious prime rib. What happened??? On this visit, the kitchen was out of so many items, I felt like leaving but was starved. So many restaurants were affected by covid and staffing issues, but this one has been hit harder than others. So sad. I lovedeating here Read more
It's a sad state of affairs at this Boston Market location. The building itself looks as if it needs to be gutted and re-done... altogether (see photos for reference) The first photo shows the disgusting mold along the wall of the solitary booth found inthe dining room. Standing water at the drink fountain made it a challenge to get a beverage. The entire time we had to wonderwhat the sanitation rating was but we're terrified to find out. The only reason this place gets two stars is because the sweetpotato casserole was delicious. Read more
<<+ So you dont have any of the supplies I need to do my job, but you wanna b!7ch at me because some boxes are outside. I just... got to work hadnt even clocked in yet, when Che wants to start crying to me about me not doing my job. Why didnt you jump badwith everybody else that was standing outside with us?? You Che, are lucky I just left. My boyfriend and I are the lowest paidhardest working people there, and everyone else sits on they a55. If nobody takes out trash before we get there, how is that MYfault?? You dont care about your employees, just how much money the store makes. Enjoy serving people food with dishes washed inhot dirty water. I hope you get su3d, and have to close down. +>> Read more
Do not buy the individual meals. The chicken is dried out and not edible. I should have known better since it was 4:30 pm. ... The sweet potato casserole and creamed spinach were excellent. Read more
Update: Boston Market reached out to me. Corporate has it right, just needs to show in the food and service department. This... food is disgusting! They were out of pot pies, they forgot our cornbread, the vegetables are literally rotten, the potatoes arehard and have sat all day and the mac and cheese is cold mush. I can?t get anyone to answer the phone. 40.00 bucks should buy usway more than this! Nobody answered the phone. This is food poisoning waiting to happen. Read more
We got here late because of traffic but they still had a good selection of hot fresh food. Nuk made our visit extra special she... was so so nice to me and my children, I appreciate her going the extra mile for us even though we came in late. The locationitself may be a little run down but the good food and kind employees make it worth it. Read more