Reviews for SoBol in Massapequa Park, NY
Ordered a bowl with 2 scoops of cookie butter. Got no scoops and paid a extra $1.50 a scoop? Gets 1 napkin with my meal also .... Ordered a can drink which was busted up also Read more
Best location if you want to receive what you paid for. Other locations make errors often and rip customers off by not even... adding the minimum amount blend and fruit, etc... before add-ons essentially charging the customer for add-ons they don'treceive. They don't read special instructions very well and you will not receive what you asked/paid for. Ordering at theMassapequa Park location I NEVER have any issues. If I did it was I think a one time mistake and they fixed it immediately.Kudos! Read more
Compared to other locations in Suffolk (I've been to almost all multiple times) this location's actual acai is always a bit too... frozen and I have to wait a good 20 to 30 minutes to comfortably eat and enjoy it. Other than that it's good. Read more
Always a delightful experience at this SoBol ! I order my acai bowl online to pick up on my way to a patient's home. I can take... care of my patient and then take care of myself with a healthy breakfast or lunch. Read more
This is the best location by far.... the best service and the employees are so nice! Words can?t describe how good these... employees are, I went in today 2/22/21 and had a special request and they crushed it and got me huge points with the wife! THEBEST LOCATION!!!! Read more
What a pleasant place to go to for a fresh fruit bowel. it?s fresh, quick and always a smiling staff. the owner is super nice... definitely would recommend and go back to this place. Read more
I've been to quite a few bowl places and this is by far my favorite! Owner and staff are very friendly and accommodating as to... allergies and special requests...(I'm kind of a pain in the butt with how I like my bowl.. lol) Definitely the cleanest acaistore around as well! Read more
I come to this location for acai bowls at least 3 times a week. I will have to go to the Lindenhurst or bethpage location from... now on because EVERY TIME I come in here the staff completely ignores my existence. At first I thought it was due to being busy& allowed them an extensive amount of time to acknowledge me but after going twice this week with it primarily empty and thestaff constantly servicing the person behind me I?ve decided I can use my dollars elsewhere. This has happened on multipleoccasions with different staff. I understand the demographic of the community in which you are located, however, my money isjust as green, even if my skin is black. Today I asked the staff is there a specific way that I should be picking up my order inorder to not be ignored, after an interesting glance at the other staff there, She stated she just didn?t see me . I laughed offher answer & thanked them. Although I hope this is an isolated incident and not the way this location is run, I?m just notconvinced. Customer service should be shown to all customers , right ? Read more