Reviews for Dunkin' in Mason, OH
Waited 15-20 minutes for maybe 3 cars ahead of me in drive thru. They gave my mobile order to someone else by mistake and had to... take my order again and remake mine when I was sitting at the window. Cars in front of me were asked to pull up because theirorder wasn't done and then run out to them. Very chaotic. Read more
This location has a lot of work to do. Our order was missing items and we were ignored when we tried to have it addressed. Worst... Dunking experience I have had Read more
They took our order and then promptly forgot it. Our mistake was waiting as long as we did. There was no manager and these kids... had no direction. No one was cleaning the tables or counter. After we realized they forgot our order we asked for our moneyback. Will never visit this place again. Read more
The location is nice, but the staff doesn?t seem to know what they are doing at any given time. I went through the drive thru... and I asked for chocolate cake donuts and the employee said they didn?t have them..I order a different donut and she says we dohave the one I wanted . I say give me that and then they return to we are out of them. Get your act together! Read more
Dont go IN to order! 730am one person in line ahead of me 5 people working not ONE employee acknowledged us. Man walked out... mad, I waited & had to ask for someone to help me order cup hot coffee took 5 more orders 5th order got his coffee I had to askfor mine! Read more
i placed an online order for this store i get my coffee and it?s not even full and i had to drive back thru again and the lady... was super rude . not ordering here again . Read more
Very friendly service, they were quick and the coffee and avocado toast were right on point
They are so fast and friendly and always get you what you ordered.