Reviews for Sonic Drive-In in Mary Esther, FL
This location serves all the sonic favorites. Their food is actually really good but I really love their desserts. They offer... both drive-through and drive up slots for your convenience. The times we've been there the food has been fresh served with asmile. Read more
Believe the reviews when they say this is the worst fast food place in town. Completely unprofessional. I deliver doordashes and... they had me wait today for 40 minutes in the Drive-Thru for only two drinks I was delivering. The employee that finally gave myfood found it funny that I had been waiting for so long. I did not appreciate this as my time is very valuable when I'mdelivering because it takes away from other orders. In other words time is money when I'm delivering so if I lose time I'mlosing money and I did not appreciate that they found this funny. Also, anytime I've gone here is a customer I also wait atleast 30 minutes just to receive very poor quality food. This is not a Sonic problem, I've only had these issues with thislocation. I have no reason to write a negative review on Google other than I'm very disappointed that my time was completelywasted just now and has been every time I've gone there. It is not for a lack of employees as the kitchen was filled with them. Read more
Waited 15 minutes in the drive through. Got to the speaker and waited another 15 minutes. I pulled to the window because they... would not answer at the speaker and the guy says rudely "we are taking orders as fast as possible, you will have to wait. Idrove off. 3 cars in the drive through and 8 in stalls! They should just close the doors for good. Read more
Pulled into spot and no one took our order sat there for 20 mins then sat in line for over an hr nobody was taking orders... finally the car in line said hello 3 times and they responded ??ma?am? and she stated she hasn?t ordered yet there is nobody infront of her and that there is a line to the road, someone rudely said to the lady on the speaker we close at 1 we will take allthe orders we can until then ? mind you it?s 12:45 by this time and the line just hasn?t been moving and then a very nice mancame over the speaker and took orders I believe this is a manager issue they need some guidance in there I understand beingshort staffed but I honestly believe this was just not wanting to do your jobs by far the worst experience at any restaurant inmy life. then the cheese sticks tasted like they had just been warmed up but the milk shakes were great and the girl at thewindow was friendly Read more
Tried to order food yesterday (30 June 2022) and waited at the drive thru for 15-20 minutes and never had anyone take my order... or say anything. Just pulled away and went to Wendy's next door and got my order take with in 5 minutes. Used this sonic 3-4times a week last year and never had this problem Read more
A year ago this Sonic was awesome and my husband left a great review. This year, not so much, and this trip, horrible. I... corrected my order twice with the employee before paying. Then got the wrong order. When I asked for my large fries instead ofthe tots they gave me, I got a half container of the hardest coldest fries EVER. My husband ordered a double burger plain n drybut got a single with everything. We will likely not go back again anytime soon because this isn't the first time lately we havebeen disappointed in the service and the food. Read more
Just came through with my family. Not only did we wait a half hour to order, but the quality control is none existing. We... order a number 8 and a number 12 both came with nothing but the bread flakes at the end of the bag. Their basically chickenflavored bread chunks with bbq. The cheese sticks were all over cooked and had exploded every where. I get your understaffed,like every where else, but this isn't just a few issues this was the hole order besides the drink and the cheese burger andpretzel. Read more
A typical fast food experience. The food is good and they do have a variety of things to try that aren't typical of fast food... places. I've used the app and ordered at one of the drive-in spots and both work well. It can be a little problematic to find adrive-in spot that is working (or perhaps just turned on vs. broken). I couldn't specify a spot one time when just checking invia the app, it just wouldn't take. When I moved a spot over and used that number instead it worked. Overall a good experience. Read more