Reviews for KFC in Martinsville, IN
I live in Foxcliff North, Martinsville and regularly visit the KFC located at 2235 Burton Lane (Weekly) for years. I have left... messages that have gone unreturned for the franchise owner as this location is in severe trouble and does not represent KFC in apositive manner. My last visit on 10/23/22 was similar to most. I arrived at 7:05 PM to find the Lobby was locked. (Lobby timeclosure on Front Door is labeled 8pm). Looking through the Glass front door I saw 4 individuals behind the counter standingaround doing nothing and just staring at me. Loud rap music was blaring from the inside of the restaurant. There were no othercustomers or cars on the property at this time other than my family of 3. We proceeded to the Drive Thru (7:05 pm on a Sunday)to be told they were "out of chicken" upon arrival at the Drive Thru Speaker. I asked if we could get an 8 Piece family meal towhich the KFC employee stated the Owner/Boss had instructed them to not make any more chicken after 7pm? The restaurant does notclose until 9pm per online and front door posting. When I asked why the lobby was closed, I was told due to "Short Staff". Yetthere were 4 people standing around inside appearing to have a party and good time rather than their job. I asked to speak withthe Manager on duty and the KFC person on speaker said they were the Manager but would not give his name and said file acomplaint if not happy, they were doing as they were told and not making any more chicken, therefore unable to accommodate an 8piece order at 7:05 pm on a Sunday? This is not the first time I have experienced this same refusal of business and goneelsewhere for dinner accommodations due to Poor Business. It is a shame and should be dealt with accordingly. Read more
Sooooo this place is under New management and they're cleaning house. Had an Issue with order. Issue was VERY Graciously righted... even right after closing!! I read some of the other reviews and I hope these new changes help out. Read more
We were served by the new General manager and this location is definitely on its way up. The food was great and when there was... a small issue for the order it was quickly resolved. The overall dining area was cean and well attended to. The buffet wasunfortunately still closed but the GM assured us that It would be open again soon as they were making changes under hisleadership. I would happily go to this location again Read more
This afternoon I ordered two large orders of Mashed. Potatoes and gravy. I get home and there's barely any gravy. I was... surprised because normally when I go to a KFC I get an abundance of gravy. I haven't been to this KFC in a long time andprobably won't be back anytime soon. Read more
We have been to this location 2 times. 1st time we got a 12 piece tender meal and no biscuits. Just now I did a online order for... a 12 PIECE get back home and I have a 8 piece! Call up there to say what the issue was and I am told that I paid $40 for a 8piece!! When you look online a 8 piece meal is $25 and a 12 is $32. And of course I didn't get a receipt in the bag, so stayaway from this place! Either its complete incompetence or they are purposely screwing folks. Read more
Hope this place can turn it around since it?s the only one around here. Needs better management and people willing to work.... Can?t order a 12pc cause they only have 8pc cooked !?!? Hmm we?ll get to cooking buddy I can wait . But not a option . This was@ 6pm they don?t close till 8pm. Like I said I hope it gets better . 6/26/22 also drivethru only now. Read more
I have been a couple times recently and they won?t have any chicken and they are supposed to be open for another hour or more.... Placed an online order tonight and the door is locked. Wife pulls up to the window and their little fat manager yell ?we don?twant any!? and then yells yet another charming statement ?just go home!? She needs fired! They probably run out of food becauseshe is back there stuffing her oversized face! I wish I could find the owners number or a way to actually reach them. The placeis dirty, workers are rude and usually look dirty. They need to close, clean house and reopen with an all new staff. What dothey have to lose when fat girl is eating all their profits! If you own this place you might wanna show up and act interested Read more
Been a long time since I've been to this one The lady that took our order wasn't very friendly and the doctor pepper was not Dr... pepper it was just soda water but the food was fine got it to go Read more