Reviews for Auntie Anne's in Martinsburg, WV
Recently went to Auntie Anne's in the walmart, usually i have a pleasant experience with the young gentleman behind the counter.... But this new guy Seth, is just down right rude, always on his phone, not even listening. Stood there waiting for 5 minuteswhile he finished his phone call, told me my pretzel was fresh, it was hard as a rock! Never thought i'd have to check my food,but guess when your employee's don't care it reflects. Read more
We were little apprehensive because of the bad reviews since we were going to be going at like 7pm. Kaonna was super sweet.... Pretzels were good. Good experience! Read more
The employee was rude and tried to ignore me. It's the second time this young man has eventually waited on me. I thought the... first time he was just having a bad day but that doesn't seem to be the case. I won't patronize this location anymore unlesssomeone else is working. He acts like waiting on paying customers is an inconvenience. Extremely poor customer service. Read more
Sign says they close at 7:50. I was there at 7:15 and they refused to serve me. Stated they were closed and they stop making... items at 6?. Why would you have a sign that says closed at 7:50 but stop making items almost 2 hours before closing? And thentell people you are closer at 7:15? either you close at 7:50 or you close at 7:15? need to get your staff together and the socalled ?manager? needs to do a better job making sure they make enough items to last. Seems the manager just wanted to leaveearly as everything seemed to be turned off already which is ridiculous Read more
Love these pretzels but it's to bad their not always fresh.
Very sloppy job and lazy!! He took the salty ones in the front and add the sugar on it because he didn?t want to make them!
Guy behind the counter on his phone all the way in the back. Had to get his attention and then he was just plain rude. I love... Auntie Anne's and the quality of the pretzel was terrible let alone the horrible service! Read more