Reviews for Smoothie King in Marrero, LA
Waited 15 minutes to have order taken whil we were the only customers in the store, 3 employees walking past the register while... we waited to order. No ?it will be a moment? or anything. Bad experience Read more
Smoothie was perfect! Young lady that helped me was super nice. Pls ask corporate to add cc tipping to receipt for those of us... that dont carry cash Read more
Just went in there a few minutes ago. Nothing was wrong with my smoothie but horrible customer service. Two girls were in the... store the one counting the cups as soon as I walked in she did not greet, she just looked at me like we live in the samehousehold. The other girl in the register was very dry like she didn?t want to be there. Not coming to this location again !!Not a pleasant experience and they acted like I was getting the smoothie for free. Read more
Placed a mobile order while sitting in the parking lot, selected Starberry Hulk instead of Chocolate Hulk called in literally... as soon as I checked out. Chloe told me my order was already complete and couldn?t be changed. No biggie I understood so I wentinside & still waited 10 minutes or more. I literally watched them make the order and when I asked why did she say it wascomplete and it wasnt she said she didn?t know. I purchase smoothies almost daily between myself, my kids, and my employees butsince this is franchise I?ll call and make sure the Gretna location is a different owner and spend my money there. There?salways a wait so I knew there was no way my order was ready. Read more
Late post. I give 2 stars because I have gotten a couple smoothies with reasonable experience but I'm officially done with this... location. Last week Friday I ordered a smoothie ahead of time, giving myself 20 min because the wait time said 67 min and Ithought it was an error. No it was not, I went and they asked me if I ordered online, I said yes. They say it'll be about anhour more wait, I said oh wow no I can't wait for that because I was going to work. And I did get charged for it. I was reallycraving that smoothie though, so I went the next day, hopeful. Wait time said 7 min. I Still gave 15 min to be sure it was readybecause of the day before. Nope, it took a half hour more! I stood there for a half hour waiting for that freakin smoothie!People were coming in and ordering and leaving with smoothies. What is wrong with my order? I don't get it. I love that cinnamonchocolate smoothie but I am not waiting an hour for a smoothie ever again. I'm never going to this smoothie king again becauseof my experiences over this past weekend. Read more
Horrible Experience! As soon as my wife and I entered the establishment we greeted the cashier LEO and were not greeted let... alone acknowledged. He had a disrespectful attitude as soon as I asked him a question about a drink. As If I frequented thisestablishment and should have known the ingredients. Little did he know that the drinks were actually for my mom who has notbeen able to eat because of her chemotherapy treatments. She has stage 4 liver and lung cancer. Leo was asked by my wife if hewas alright do to the attitude problem he continued to have. He stated that he was having a bad day. Well Leo you were not theonly one! My mom is in the hospital today suffering from excruciating pain. so I could care less about your bad attitude. Hethen proceeded to throw a scoop across the line because I told him he should should have a better mood because I also work inthe customer service field and have never been as disrespectful as he was being. Hopefully your management can offer you sometraining courses on customer service etiquette before a customer has to show you what common Courtesy is. Read more
Quick and friendly service. They only allow up to 4 customers in the store at a time, due to the pandemic. They actually enforce... the rules!! I take my kids every Friday after school! We definitely will be back next week!! Read more
Went I feel tire and I work hard I always try stop here to get energy and gain weight